Jake Parks
Youngsville,United States
Summary
During this time of doing all these different jobs, was able to manage a heavy workload while still able to be levelheaded and give customers a good experience during their visit. Certified in Microsoft Word, PowerPoint, and Excel, which helped track sales and inventory, and managed employees' wages. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Server
The Chimes Restaurant And Taproom
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Barista
CC's Coffee House
05.2022 - 09.2023
- Collected payments and provided accurate change
- Supported the highest of standards of conduct and service to support the company's reputation
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Managed a morning rush of customers daily with efficient, levelheaded customer service
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Service Manager
Lit Pizza
07.2020 - 09.2023
- Communicated with customers to provide menu offering details and assist with decision-making
- Stocked and managed inventory items using First-in First out (FIFO) method to use products prior to expiration and reduce food waste
- Followed specific methods for food preparation and proper portioning
- Maintained clean and orderly appearance throughout the kitchen and dining area.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
Education
High school diploma - High School/Secondary Diploma Programs
David Thibodaux STEM Magnet Academy
Lafayette, LA05.2022
Skills
- Customer service
- Decision making
- Inventory management
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft word
- Quality
- Sales
- Teamwork
- Time management
About Me
Working and saving up money showed me how much of an interest I had in the financial world. My friend and I started our journey to financial freedom back in 2022, by watching The Money Guys. Every day I try to learn more and more about finances, so I can help others to become financially free. My goal in life is to make others happy by sharing my knowledge of finances and able to make financial decisions for people that need my help.
Timeline
Server
The Chimes Restaurant And Taproom
09.2023 - Current
Barista
CC's Coffee House
05.2022 - 09.2023
Service Manager
Lit Pizza
07.2020 - 09.2023
High school diploma - High School/Secondary Diploma Programs
David Thibodaux STEM Magnet Academy
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