Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jake Prusinski

Peoria,Arizona

Summary

I am a highly motivated and passionate customer service expert who strives to maintain both high customer satisfaction and product sales within the industry. With a proven track record of achievement, I can bring positivity, support and a creative mindset to any team. I pride myself on taking ownership of challenging problems, maintaining high standards and assisting my employer in achieving their commercial objectives. With a desire and passion for continuous professional development, I am confident I can add value to your organization by always ensuring your customers and clients receive the best service possible. With more than 3 years' experience in similar roles, I can be relied upon to deliver everything that I set out to achieve, whilst always seeking ways to help my employer grow, and save them money at the same time.

Overview

4
4
years of professional experience

Work History

Caregiver

Home Matters
01.2022 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Customer Service Cashier

D.V. Water And Ice
02.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Sandwich Artist

SUBWAY®Restaurants
05.2020 - 12.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.

Education

High School Diploma -

Sunrise Mountain High School
Peoria, AZ
08.2019

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Product Knowledge
  • POS System Operation
  • Product Recommendations
  • Inventory Stocking

Accomplishments

    Made the Varsity Basketball Team as a Sophomore

    Maintained a 3.5 GPA throughout my 4 years in School.

Timeline

Customer Service Cashier

D.V. Water And Ice
02.2022 - Current

Caregiver

Home Matters
01.2022 - Current

Sandwich Artist

SUBWAY®Restaurants
05.2020 - 12.2022

High School Diploma -

Sunrise Mountain High School
Jake Prusinski