Jake Roush
Washington
Summary
Dynamic General Manager with a proven track record at Jake's Tavern, excelling in team leadership and inventory control. Expert in enhancing customer relationships and driving sales through effective communication and strategic product development. Recognized for implementing successful marketing initiatives that boosted brand loyalty and increased revenue.
Overview
9
9
years of professional experience
Work History
General Manager
Jake's Tavern
Washington
01.2022 - Current
- Reconciled daily sales, refunds, and expenses for accurate financial records.
- Supervised and trained employees on policies, products, and sales techniques.
- Assisted management with product development, rebranding, and marketing initiatives.
- Coordinated inventory control processes and orders to maintain stock levels.
- Coordinated scheduling to ensure adequate staffing during peak service hours.
Inventory Manager/Processor
Green Buddha
Ferndale
07.2020 - 09.2021
- Utilized Metrc software and databases to ensure compliance with complex state regulatory regimes.
- Performed weekly and monthly inventory audits, and reconciliations.
- Developed and implemented a product merchandising strategy.
- Coordinated product selection and orders based on projected client demand.
- Packaged and processed products in-house.
Chef's Assistant
College Fresh
East Lansing
01.2019 - 05.2019
- Represented College Fresh with clients, including student members, corporate headquarters, local alumni, and house directors on a daily basis.
- Provided excellent customer service in a prompt and courteous manner.
- Assisted with the preparation of food using established production procedures and systems.
Bartender
Rick's American Café
East Lansing
01.2017 - 10.2018
- Provided excellent customer service, with an emphasis on courtesy and communication in a positive and friendly manner.
- Leveraged product knowledge to better assess the client's needs, and made recommendations accordingly to develop brand loyalty and increase recurring sales.
- Maintained cleanliness and organization of the bar area daily.
Education
Bachelor of Arts - Chemistry
Michigan State University
East Lansing, MI05.2018
Skills
- Effective communication
- Sales techniques
- Customer relationship management
- Team leadership
- Inventory control
- Adaptable selling
Timeline
General Manager
Jake's Tavern
01.2022 - Current
Inventory Manager/Processor
Green Buddha
07.2020 - 09.2021
Chef's Assistant
College Fresh
01.2019 - 05.2019
Bartender
Rick's American Café
01.2017 - 10.2018
Bachelor of Arts - Chemistry
Michigan State University