Summary
Overview
Work History
Education
Skills
Timeline
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Jake Shannon

Jurupa Valley,California

Summary

Outgoing and friendly with lots of customer service experience. Productive working as a team and independently.

Overview

2
2
years of professional experience

Work History

Package Handler

FedEx:Ground
Chino, CA
01.2022 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Team Lead

Wendy's
Jurupa Valley, California
02.2021 - 12.2021
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Managed busy shifts with a small crew

Cashier

Del Taco
Ontario, CA
07.2020 - 01.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes
  • Collected and authorized payments of guests.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Chino High School
Chino, CA
05.2021

Skills

  • Work Assignments
  • Customer Experience
  • Physical Strength and Stamina
  • Cash Handling
  • Cash Register Operation
  • Guest Satisfaction
  • Positive Interactions

Timeline

Package Handler

FedEx:Ground
01.2022 - Current

Team Lead

Wendy's
02.2021 - 12.2021

Cashier

Del Taco
07.2020 - 01.2021

High School Diploma -

Chino High School

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Jake Shannon