Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jake Shaver

Rocklin,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Overview

10
10
years of professional experience

Work History

Service Coordinator

Americas/Discount tires
Rocklin, California
07.2024 - 07.2024
  • Installed new systems according to manufacturer specifications.
  • Calibrated instruments to maintain accuracy within specified tolerances.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Monitored service performance metrics to identify areas of improvement.
  • Managed inventory levels of parts necessary for servicing customers' needs.
  • Created detailed reports on service activities for senior management review.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Established clear expectations for employees, providing guidance when needed.

Server

Top Golf
Roseville, CA
09.2017 - Current
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees on restaurant procedures and plating techniques.

Team Lead

Jamba Juice
Roseville, CA
06.2015 - 12.2017
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with management team to implement new work procedures or policies.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Rotated through series of different stations based on team needs.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Kitchen Crew Member

Shady coffee and tea
Roseville, CA
04.2014 - 06.2015
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Followed recipes and customer requests to prepare meals.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Transported trash to dumpster, properly disposing of expired food items.

Education

High School Diploma -

Woodcreek High School
Roseville, CA
05.2014

Skills

  • Customer Service and Rapport
  • Team Player
  • Verbal and Written Communication
  • Cool Under Pressure

References

  • Austin Covert Store manger of americas tires-(916)217-0777
  • Austin Parker assistant store manager of americas tires-(916)878-1447
  • Dominic Sirianni director of operations Top Golf- (916)953-5227
  • Anthony Ferrara operations manager Top Golf- (530)521-5105
  • Matt Coleman old direct manager Top Golf - (336)210-4816

Timeline

Service Coordinator

Americas/Discount tires
07.2024 - 07.2024

Server

Top Golf
09.2017 - Current

Team Lead

Jamba Juice
06.2015 - 12.2017

Kitchen Crew Member

Shady coffee and tea
04.2014 - 06.2015

High School Diploma -

Woodcreek High School

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Jake Shaver