Summary
Overview
Work History
Education
Skills
Timeline
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Jake Taylor

Louisville

Summary

Personable and organized individual with strong background in customer service and team coordination. Possesses solid knowledge of branch operations and financial products, along with proficiency in managing schedules and training staff. Committed to driving branch efficiency and enhancing customer satisfaction through effective management and problem-solving.

Overview

3
3
years of professional experience

Work History

Flagship Assistant Branch Manager

Enterprise Mobility
06.2025 - Current
  • Supervising day to day operations
  • Training and uplifting current new hires to ensure customer satisfaction and sales goals are met.
  • Enforcing sales operations and selling additional insurance protections.
  • Working with body shops and insurance companies to enforce that payments on time and correct.

Management Trainee

Enterprise Mobility
06.2024 - 04.2025
  • Working hands on with Customers, insurance companies, and body shops.
  • Learned how the company operates day to day by taking part in sales operations, reservations, call backs and accounts receivables.
  • Mentored through our program to accomplish sales and customer goals.

Management Trainee Internship

Enterprise Mobility
05.2023 - 08.2023
  • Worked hands on with customers, insurance companies, and body shops.
  • Completed a marketing intern project that included a presentation over improving a relationship with Lamberts bodyshop.
  • Awarded most liked presentation and PowerPoint.

Car Sales Intern

Oxmoor Hyundai
05.2022 - 08.2022
  • Resolved customer concerns promptly, leading to increased overall satisfaction rates at the dealership.
  • Ensured seamless transactions by effectively managing paperwork and coordinating with finance department staff members.
  • Supported dealership''s reputation for quality service by addressing any post-sale questions or issues from clients professionally and efficiently.
  • Enhanced client understanding of available financing options, guiding them toward the best choice for their situation.
  • Generated leads for future sales by following up with potential customers and maintaining a professional relationship.

Education

Bachelors Degree - Marketing And Management

University of Kentucky
Lexington, Kentucky
05.2024

Skills

  • Customer service
  • Team Leadership
  • Problem solving
  • Operations management
  • Staff education and training
  • Account management

Timeline

Flagship Assistant Branch Manager

Enterprise Mobility
06.2025 - Current

Management Trainee

Enterprise Mobility
06.2024 - 04.2025

Management Trainee Internship

Enterprise Mobility
05.2023 - 08.2023

Car Sales Intern

Oxmoor Hyundai
05.2022 - 08.2022

Bachelors Degree - Marketing And Management

University of Kentucky

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