Joshua Akers
Wolfforth,TX
Summary
Dependable and motivated professional with a strong customer service background and an ability to build relationships and communicate effectively. Known for maintaining a positive attitude, learning quickly, and adapting well in team environments. Dedicated to providing excellent service, supporting other, and contributing to overall success.
Overview
6
6
years of professional experience
Work History
Flagship Assistant Branch Manager
Enterprise Mobility
Lubbock, TX
01.2025 - Current
- Oversaw daily operations at a high-volume airport location while maintaining efficiency and service expectations.
- Led and supported frontline team members to ensure smooth operations and positive customer experiences.
- Managed fleet logistics and coordinated daily operations in a fast-paced environment.
- Analyzed branch performance metrics to identify opportunities for training and team development.
Vineyard Operator (Seasonal)
Leopard Farms
Brownfield, TX
06.2023 - 07.2024
- Assisted with grape cultivation and harvest activities to support winery production operations.
- Built and maintained relationships with wineries to coordinate grape sales and ensure client satisfaction.
- Performed routine vineyard maintenance, including irrigation, pruning, and equipment upkeep to support crop quality and operational efficiency.
Package Runner (Seasonal)
FedEx
Lubbock, Texas
11.2020 - 02.2021
- Loaded and transported packages during the pandemic to ensure proper arrival times.
- Assisted with organizing delivery routes to improve speed and accuracy.
- Provided excellent customer service during pickups and deliveries.
Education
BBA - Finance
Lubbock Christian University
Lubbock, TX12-2024
Associate of Arts -
New Mexico Junior College
Hobbs, NM05-2022
Associate of Arts -
El Paso Community College
El Paso, TXSkills
- Professional and reliable support to create memorable customer experiences
- Clear and concise interactions with customers and team members
Exceptional Customer Service
Effective Communication
- Prioritized tasks to meet deadlines and maintain productivity
- Consistently seeking feedback and improving performance over time
Efficient Prioritization
Continuous Growth
Timeline
Flagship Assistant Branch Manager
Enterprise Mobility
01.2025 - Current
Vineyard Operator (Seasonal)
Leopard Farms
06.2023 - 07.2024
Package Runner (Seasonal)
FedEx
11.2020 - 02.2021
BBA - Finance
Lubbock Christian University
Associate of Arts -
New Mexico Junior College
Associate of Arts -
El Paso Community College