- Volunteering
- Historical Exploration
- Camping
- Traveling
Jake Tomczak
Soldier
Grants Pass,Oregon
Summary
Results-driven professional with strong skills in customer service, staff management, and relationship building. Proven ability to lead training sessions, enhance team productivity, and resolve conflicts effectively.
Accomplished Sales Manager known for cultivating strong client relationships and driving team performance. Increased sales revenue through effective strategies and training, ensuring alignment with organizational goals.
Overview
7
7
years of professional experience
Work History
Group Life Coordinator
Oregon Youth Authority
09.2023 - 06.2024
- Developed and implemented individualized case plans to support youth rehabilitation efforts.
- Monitored compliance with state regulations and agency policies to ensure service quality.
- Interceded between employees during arguments and diffused tense situations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Led training sessions for staff on youth engagement strategies and crisis intervention techniques.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Sales Manager
The Armory
10.2018 - 08.2023
- Led a team of sales representatives, fostering collaboration and achieving targets.
- Conducted regular training sessions to improve team performance and product knowledge.
- Cultivated robust relationships with key clients to enhance customer loyalty and retention.
- Increased sales revenue by developing and implementing effective sales strategies.
- Attended industry events and conventions to explain sales opportunities.
Recruiter
Oregon Army National Guard
08.2017 - 10.2018
- Developed recruitment strategies to attract qualified candidates for military positions.
- Conducted interviews and assessed candidate qualifications to ensure alignment with organizational needs.
- Trained junior recruiters on best practices in sourcing, interviewing, and candidate engagement techniques.
- Led onboarding sessions for new recruits, ensuring smooth transition into military service roles.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
High School Diploma -
Hidden Valley High School
Murphy, OR06-2017
Skills
- Multitasking and organization
- Customer service
- Data entry
- Staff management
- Professional networking
- Negotiation
- Relationship building
- Decision-making
Accomplishments
- Supervised team of 6 staff members.
- Maintained a safe and productive environment for 40 youth inmates.
- Quickly rose to the position of Team leader after only six months.
- Recruited over 20 new soldiers into the Oregon Army National Guard in my first 6 months as a recruiter.
- Lead my team 6 soldiers on over 120 missions and patrols on my first deployment.
- Was responsible for over five million dollars worth of military equipment during a 9 month deployment to the Horn of Africa.
Affiliations
Currently serving in the Oregon Army National Guard.
Am a member of the Veterans of Foreign Wars (VFW)
Interests
Timeline
Group Life Coordinator
Oregon Youth Authority
09.2023 - 06.2024
Sales Manager
The Armory
10.2018 - 08.2023
Recruiter
Oregon Army National Guard
08.2017 - 10.2018
High School Diploma -
Hidden Valley High School