Jakelyn Garrido
North Plainfield,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
4
4
years of professional experience
Work History
Server
Uncle Julios
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Uncle Julios
01.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Amazon Associate
Amazon Warehouse
01.2022 - 02.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Efficiently sorted and packed material in a timely manner
- Excelled in a high stress environment
Receptionist
Ashley Furniture Warehouse
06.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Host
Texas Roadhouse
08.2020 - 01.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Cashier Team Lead
ShopRite
01.2021 - 06.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Satisfied guest by boxing mobile orders and assuring guest request were fufilled
Education
High School Diploma -
North Plainfield High School
North Plainfield, NJ2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Order Accuracy
- High Energy and Stamina
Languages
Spanish
Full Professional
Timeline
Server
Uncle Julios
01.2023 - Current
Host
Uncle Julios
01.2023 - Current
Amazon Associate
Amazon Warehouse
01.2022 - 02.2024
Receptionist
Ashley Furniture Warehouse
06.2021 - 10.2021
Cashier Team Lead
ShopRite
01.2021 - 06.2021
Host
Texas Roadhouse
08.2020 - 01.2021
High School Diploma -
North Plainfield High School