Jakeria Anderson
Wilson,NC
Summary
Trained new hires and supported management in various tasks at Truist, demonstrating strong leadership and teamwork skills. Seeking advancement opportunities to deepen knowledge and contribute more significantly to the organization.
Proven ability to adapt and learn quickly in a dynamic environment.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Truist
Wilson, NC
11.2021 - Current
- I have worked in different departments from consumer care, credit cards as well as Fraud. I take calls and assist clients with their needs as well as helped other teammates with training.
Amazon Fulfillment Associate
Amazon
Garner, NC
04.2021 - 11.2021
- I made sure customer’s product got issued where needed to be.
CSR - Customer Service Representative
Speedway LLC
06.2019 - 04.2021
- Working at speedway I keep the store clean and straight. I am a cashier, and since working there I have became the lead CSR. I am familiar with pushing sales on people as we have a goal to meet every month.
Education
High school diploma - undefined
Skills
- Sales Experience
- Upselling
- Customer Service
- Order Entry
- Warehouse Experience
Timeline
Customer Service Representative
Truist
11.2021 - Current
Amazon Fulfillment Associate
Amazon
04.2021 - 11.2021
CSR - Customer Service Representative
Speedway LLC
06.2019 - 04.2021