JAKE RYAN SCIORTINO
Charlotte,NC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Server
Buffalo Wild Wings
Charlotte, NC
05.2022 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Trained new servers on menu items, service techniques, and POS system usage for efficient operations.
- Managed multiple tables simultaneously while prioritizing tasks to enhance service efficiency.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
SALES SUPPORT
AMERICAN INTERNATIONAL CONCESSION PRODUCTS
Charlotte, NC
05.2024 - 08.2024
- Collaborated with team members for streamlined operations and efficient sales support.
- Processed customer orders, delivered exceptional customer service and met sales support objectives.
- Managed stock room and supplies
Education
Bachelor of Science - Agricultural Business And Management
NORTH CAROLINA STATE UNIVERSITY
RALEIGH, NC05-2027
High School Diploma -
WEDDINGTON HIGH SCHOOL
Matthews, NC06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Relationship management
- Memory retention
- Suggestive selling
- Positive and professional
- Excellent communication
- Task prioritization
- Multitasking and organization
- Problem-solving
- Team leadership
- Reliable and responsible
Timeline
SALES SUPPORT
AMERICAN INTERNATIONAL CONCESSION PRODUCTS
05.2024 - 08.2024
Server
Buffalo Wild Wings
05.2022 - Current
Bachelor of Science - Agricultural Business And Management
NORTH CAROLINA STATE UNIVERSITY
High School Diploma -
WEDDINGTON HIGH SCHOOL