Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jakhoi Hodge

Jakhoi Hodge

Conyers,GA

Summary

Dynamic Crew Chief at IHOP with a proven track record in team leadership and quality assurance. Expert in training and mentoring staff, enhancing productivity through effective schedule management. Recognized for implementing safety protocols and improving operational efficiency, fostering a collaborative environment that drives exceptional customer satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Crew Chief

Ihop
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained new team members on food safety standards and operational procedures.
  • Coordinated shift schedules to optimize staffing levels during peak hours.
  • Managed inventory control, ensuring timely stock replenishment and minimal waste.
  • Enhanced customer experience by addressing concerns and resolving issues promptly.
  • Implemented quality control measures to maintain consistency in food preparation.
  • Collaborated with management to develop promotional strategies for increased sales.
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
  • Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
  • Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
  • Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
  • Enforced strict safety protocols to protect crew members.
  • Adapted easily to changing project specifications, demonstrating flexibility and a commitment to meeting evolving client requirements.
  • Increased safety awareness among the crew by conducting regular training sessions and updates on industry best practices.
  • Managed tight schedules to ensure timely project completion and client satisfaction.
  • Coordinated complex multi-million-dollar aircraft repairs.
  • Optimized resource allocation by accurately forecasting labor needs based on project timelines and client requirements.
  • Implemented and improved processes to improve crew productivity and performance.

Janitorial Supervisor

JaniKing
02.2025 - 07.2025
  • Assisted in maintaining cleanliness and organization of facilities.
  • Learned and implemented safety protocols for janitorial tasks.
  • Supported team in utilizing cleaning equipment and supplies effectively.
  • Adapted quickly to varying cleaning schedules and priorities.
  • Collaborated with staff to ensure adherence to sanitation standards.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
  • Enhanced staff performance by conducting regular training sessions on proper cleaning techniques and safety measures.
  • Conducted quality control inspections regularly to ensure that all areas met or exceeded established cleanliness standards.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.

Line Cook

Virgil’s Kitchen and Bar
08.2024 - 02.2025
  • Prepared high-quality dishes in accordance with menu specifications and food safety standards.
  • Operated kitchen equipment, ensuring proper maintenance and cleanliness to promote a safe working environment.
  • Collaborated with team members to streamline food preparation processes and enhance kitchen efficiency.
  • Assisted in inventory management by monitoring stock levels and minimizing waste during meal prep.
  • Adapted quickly to changing menus and special requests while maintaining consistent dish quality.
  • Trained new staff on cooking techniques, food safety practices, and kitchen protocols for seamless operations.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.

Cook

IHOP
10.2020 - 07.2024
  • Prepared and cooked menu items following established recipes and quality standards.
  • Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
  • Operated kitchen equipment, including grills, fryers, and ovens, with a focus on efficiency.
  • Assisted in inventory management by tracking ingredient usage and notifying supervisors of shortages.
  • Adapted quickly to changing orders while maintaining high standards of food quality and presentation.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Stocker

Chase Staffing Services
04.2022 - 09.2023
  • Organized stockroom efficiently, ensuring optimal product placement and accessibility.
  • Assisted in inventory management through accurate labeling and shelving of products.
  • Collaborated with team members to maintain clean and orderly sales floor.
  • Implemented effective restocking processes to minimize disruptions during peak hours.
  • Trained new staff on proper stocking procedures and safety protocols.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.

Team Member

Moes Southwestern Grill
08.2022 - 08.2023
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated point-of-sale system efficiently, handling transactions and managing cash drawer accurately.
  • Collaborated with team members to prepare food items according to safety and quality standards.
  • Maintained cleanliness and organization of workstations to comply with health regulations.
  • Contributed to a positive team atmosphere through effective communication and collaboration during peak hours.
  • Supported inventory management by restocking supplies and monitoring product freshness regularly.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.

Server

IHOP
08.2018 - 03.2023
  • Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
  • Maintained cleanliness and organization of dining area to enhance customer experience.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
  • Assisted in training new servers on menu items and service protocols.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cherry Picker Operator

Chase Staffing Services
04.2021 - 03.2022
  • Operated cherry picker to efficiently retrieve and transport materials within warehouse environment.
  • Conducted routine safety checks on equipment to ensure compliance with operational standards.
  • Collaborated with team members to optimize picking processes and enhance workflow efficiency.
  • Maintained accurate inventory records while preparing items for shipment and distribution.
  • Trained new operators on equipment usage, safety protocols, and operational procedures.
  • Assisted in loading and unloading trucks, ensuring timely delivery of products to designated areas.
  • Monitored stock levels and reported discrepancies to management for resolution and restocking efforts.
  • Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
  • Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
  • Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.

Dishwasher

Ihop
07.2018 - 07.2020
  • Operated industrial dishwashing systems to ensure efficient cleaning and sanitation of kitchenware.
  • Maintained cleanliness and organization of dishwashing area, adhering to health and safety standards.
  • Collaborated with kitchen staff to streamline workflow and minimize downtime during peak hours.
  • Assisted in training new team members on proper dishwashing techniques and equipment usage.
  • Implemented best practices for waste management, supporting the restaurant's sustainability efforts.
  • Enhanced overall kitchen efficiency through proactive communication and teamwork with culinary staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.

Education

High School Diploma - Junior High Education

Potomac High School
Oxon Hill, MD
08.2011

Skills

  • Training and mentoring
  • Performance improvements
  • Mechanical troubleshooting
  • Crew leadership
  • Team development
  • Quality assurance
  • Crew supervision
  • Safety inspection
  • Schedule management
  • Team building
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Analytical thinking
  • Goal setting
  • Record keeping

Certification

Hotel and Lodging

Timeline

Janitorial Supervisor

JaniKing
02.2025 - 07.2025

Line Cook

Virgil’s Kitchen and Bar
08.2024 - 02.2025

Team Member

Moes Southwestern Grill
08.2022 - 08.2023

Stocker

Chase Staffing Services
04.2022 - 09.2023

Cherry Picker Operator

Chase Staffing Services
04.2021 - 03.2022

Cook

IHOP
10.2020 - 07.2024

Server

IHOP
08.2018 - 03.2023

Dishwasher

Ihop
07.2018 - 07.2020

Crew Chief

Ihop

High School Diploma - Junior High Education

Potomac High School