JAKIN LEE
Euless,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
Work History
Shift Lead
Panda Express Restaurant
Euless, TX
10.2023 - Current
- Upheld company standards and compliance requirements for operations.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Monitored operations and reviewed records and metrics to understand company performance.
- Provided guidance and support to other team members as needed.
- Managed store operations during absence of Store Manager or Assistant Manager.
Shift Leader
Sharetea
Euless, TX
09.2022 - 06.2023
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Identified needs of customers promptly and efficiently.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
Some College (No Degree) - Computer Science
The University of Texas At Dallas
Richardson, TXSkills
- Guest Service
- Regulatory Compliance
- Empathy
- Team Leadership
- Cash Handling
- Team Supervision
- Training Assistance
- Issue Resolution
- Positive Attitude
- Role Modeling
- Customer Service Management
- Conflict Resolution
Projects
- Designed and developed a program which encrypts texts through ciphers and logical methods
- Designed and developed a program to encrypt the bytes of an image file through logical methods and files of any types
- Incorporated OpenWeatherAPI into a Java application to request weather information from a location based on the user’s query
- Formulated an application with a team using Spotify’s API to generate a playlist containing the user’s most listened songs
Languages
Korean
Limited
Affiliations
- Rock Climbing
- Piano
- Story Writing
- Language Learning
Timeline
Shift Lead
Panda Express Restaurant
10.2023 - Current
Shift Leader
Sharetea
09.2022 - 06.2023
Some College (No Degree) - Computer Science
The University of Texas At Dallas