Jakob Emswiler
Chesterfield,MI
Summary
Accomplished Director of Operations at DK Security, adept in strategic planning and process improvements, significantly enhancing operational efficiency. Demonstrated leadership in training initiatives and proficient in Microsoft Office Suite, I spearheaded team achievements through innovative strategies, achieving key corporate objectives. Expert in operations oversight and fostering executive protection, my approach ensures continual performance excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Director of Operations
DK Security
Troy, MI
05.2023 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Developed systems and procedures to improve operational quality and team efficiency.
Senior Operations Manager
DK Security
Troy, MI
04.2022 - 05.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Provided leadership for continual management and employee training initiatives.
- Prepared documents for internal and external audits.
- Trained and guided team members to maintain high productivity and performance metrics.
Security Operations Manager
DK Security
Troy MI
12.2021 - 04.2022
- Conducted drills to keep security staff on alert and proficient with established plans.
- Kept team compliant with security protocols and appearance standards.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
Education
Some College - Criminal Justice
Jackson College
Jackson, MIHigh School Diploma - General Studies
Coldwater High School
Coldwater, MI04.2012
Skills
- Operations Oversight
- Process Improvements
- Strategic planning and execution
- Leadership training
- Microsoft Office proficient
- Microsoft Office Suite proficiency
- WinTeam (Scheduling and Payroll(
- HR (Disciplinary)
- Investigations
- Executive Protection
- Armed Security
Certification
CPR, First Aid, AED Administrator
Firearms Instructor
Defensive Tactics instructor
NRA Certified
HFRG Certified
Timeline
Director of Operations
DK Security
05.2023 - Current
Senior Operations Manager
DK Security
04.2022 - 05.2023
Security Operations Manager
DK Security
12.2021 - 04.2022
Some College - Criminal Justice
Jackson College
High School Diploma - General Studies
Coldwater High School