Jakob Mackanych
Oakland,CA
Summary
Highly motivated and results-driven professional with a strong background as a retail specialist, delivering exceptional customer service and exceeding sales targets. Possess a solid educational foundation in economics and business administration, enhancing strategic decision-making and business acumen. Additionally, a seasoned ski coach with a passion for fostering athletes' growth and development, honing leadership and communication skills. A versatile individual adept at adapting to dynamic environments, leveraging a unique blend of retail expertise, academic knowledge, and coaching experience to drive success in various roles.
Overview
5
5
years of professional experience
Work History
Retail Sales Specialist
Roundhouse Sports Center
12.2021 - 05.2022
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Curated personalized ski and ski boot recommendations based on skier ability and preference
Ski Coach
Palisades At Tahoe
01.2021 - 05.2021
- Trained athletes in the proper use of equipment for safety and maximum results.
- Assisted in developing marketing materials to promote coaching services.
- Developed teams of athletes ranging from 5-9 years old to nurture their love for skiing and advance their abilities.
- Established clear benchmarks for performance and monitored individual and team progress.
Line Cook
Chic Fil A
08.2017 - 09.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Education
Bachelor of Science - Conservation And Resource Studies
University of California, Berkeley
Berkeley, CA05.2025
Associate of Arts - Business Administration
Folsom Lake College
Folsom, CA05.2023
Associate of Arts - Economics
Folsom Lake College
Folsom, CA05.2023
Timeline
Retail Sales Specialist
Roundhouse Sports Center
12.2021 - 05.2022
Ski Coach
Palisades At Tahoe
01.2021 - 05.2021
Line Cook
Chic Fil A
08.2017 - 09.2018
Bachelor of Science - Conservation And Resource Studies
University of California, Berkeley
Associate of Arts - Business Administration
Folsom Lake College
Associate of Arts - Economics
Folsom Lake College
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