Valentina Jakupi
Carol Stream,IL
Summary
Experienced Pharmacy Technician, recognized for modeling and delivering excellent customer service. Versed in medication, storage, labeling, and contraindications. Communicates with team members to support productivity and service quality. Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walgreens
Bloomingdale, USA
08.2018 - Current
- Helped the pharmacy department with inventory processes to provide smooth customer experiences.
- Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
- Adhered to company policy regarding dispensing during prescription dispensing activities.
- Made telephone calls to physicians, customers and insurance providers.
- Calculated copayments and collected from customers to meet insurance requirements.
- Entered customer, prescription and insurance data into the company database.
- Safeguarded customer privacy through strict compliance with HIPAA protocols.
- Monitored temperature-controlled storage units to ensure medication efficiency.
- Maintained, kept and organized pharmacy workspace to ensure safety and efficiency.
- Prepared compound medications according to pharmacist's specifications for unique patient needs.
Education
High School Diploma -
Glenbard North High School
Carol Stream, ILAssociate's Degree - science
College of Dupage
Glen ellyn, ILSkills
- Certified Pharmacy Technician (CPhT)
- Regulatory compliance
- Safety protocols
- FDA and HIPAA compliance
- Written communication
- Medication control
- Medical terminology
- Medication Compounding
Accomplishments
- Certified Pharmacy Technician
- Certified Immunizer
Languages
Albanian-Bilingual
Timeline
Pharmacy Technician
Walgreens
08.2018 - Current
High School Diploma -
Glenbard North High School
Associate's Degree - science
College of Dupage
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