Summary
Overview
Work History
Education
Skills
Certification
References
Websites
Timeline
Generic

JAKYA FOSTER

Rock Hill,US

Summary

Detailed IT specialist with one year of experience providing excellent customer support to network users as well as troubleshooting technical issues. With expertise in a variety of security, networking and operating system software. As well as additional skills in inventory management, palletizing, and workplace safety. Experience in warehouse operations, records management, and ensuring reduced losses through effective storage and stock marking. Looking forward to joining a fast-paced medical related work space to make use of my attention to detail, physical stamina, and leadership skills to develop my career as a medical professional.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sortation Associate

Amazon Sort Center CLT9
Charlotte, NC
11.2023 - Current
  • Weighed and calculated costs for letters and packages based on classification, weight, and destination
  • Loaded letters onto processing equipment, removed non-processable letters, and ensured that the sorting feed was never interrupted
  • Maintained a high work standard, sorting and processing 100% accurately
  • Followed industry safety standards, such as those set forth by the Occupational Safety and Health Administration (OSHA) for lifting, working at heights, and handling hazardous chemicals
  • Sorted and placed mail into mailboxes with accuracy and efficiency
  • Used automated palletizing machinery for block packing
  • Kept all documentation and records accurate and up-to-date with the most recent data to avoid errors in processing or delivery
  • Kept track of inventory, tracked usage, and documented any discrepancies.

Network and Communications Systems Operator

South Carolina National Guard Armory
Camden, SC
07.2021 - Current
  • Was in charge of conducting monthly inventories of the materials used to maintain communications operations
  • Routed incoming calls to the most qualified personnel and departments within the company
  • Updated the database with customer responses by performing data entry operations
  • Responded to end-user support requests and patiently guided people through basic troubleshooting tasks
  • Interacted with customers and responded to their questions via email, phone, website live chat, and online forums
  • Assisted in the deployment of release fixes by working with the software development team on reported errors and bugs in newly released software
  • Set up new work stations for employees by configuring hardware, devices, and software
  • Worked on Juniper, Cisco, and packet analysis troubleshooting
  • Assisted the project planning team in developing and implementing proposals and solutions to address hardware and software issues as well as network emergencies
  • Was responsible for the upkeep of the company's servers, computers, printers, cables, and other equipment
  • Provided technical documentation in the form of network diagrams, process flow charts, and procedural guidelines
  • Was in charge of document management, which included organizing forms, photocopying, filing records, preparing correspondence, and creating reports
  • Corrected any data entry errors to avoid issues like duplication or data degradation in the future
  • Was in charge of the company's telecommunications networks, which included telephones, office equipment, the internet, and cable
  • Set up and maintained systems as well as analyzed user requirements.

Tier 1 Associate

Amazon Fulfillment Center - CAE1
West Columbia, SC
03.2020 - 09.2022
  • Had an excellent attendance record and was always on time for work
  • Counted and stocked merchandise according to the inventory control log's instructions
  • Offered suggestions for ways to improve or optimize the warehousing process
  • Improved the efficiency of material delivery processes and reduced downtime
  • Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible
  • Put orders together and packed items for shipment, as well as communicating orders to shipping personnel
  • Rotated goods in inventory using the 'first in, first out' method to keep shelves organized and well-stocked
  • Scanned container labels to verify contents and determine target destination using RF scanners
  • Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Education

Certification Program - Medical Assistant

Southeastern College - Charlotte

Certification - Personal Training and Nutrition Coaching

NASM - National Academy of Sports Medicine

Certification Program - Medical Billing and Coding

Medcertify - Online

Some college (No degree) - License Practical Nursing Diploma

Midlands Technical College - Airport Campus

Trade/ Vocational School - Statillate and Network Communications

Fort Gordan - Advance Indivdual Training

High School -

JL Mann High School

Skills

  • MS Office
  • Strong verbal communication
  • Self-motivated
  • Team Leadership
  • Communications
  • Project organization
  • Federal guideline proficiency
  • First Aid/CPR
  • Clerical support
  • Data Management
  • Customer service
  • Data entry
  • Report writing
  • Workplace safety
  • Team building
  • Extremely organized
  • Public speaking
  • Data analysis
  • Problem-Solving Skills
  • Call Handling
  • Strong Interpersonal Skills

Certification

  • First Aid/CPR Certified - American Heart Association
  • Secret Security Clarence - United States Department of Defense

References

  • SFC Matthew Horn, (478) 447-5238, Manager (NCOIC)
  • SPC Bradley Wells, (803) 760-0896, Coworker (Team Leader)
  • SGT Brandon Cuffee, (803) 549-9381, Recruiter
  • Luke Walker, (803) 794-1893, Area Manager
  • Ashley Brown, (803) 381-4671, Coworker

Timeline

Sortation Associate

Amazon Sort Center CLT9
11.2023 - Current

Network and Communications Systems Operator

South Carolina National Guard Armory
07.2021 - Current

Tier 1 Associate

Amazon Fulfillment Center - CAE1
03.2020 - 09.2022

Certification Program - Medical Assistant

Southeastern College - Charlotte

Certification - Personal Training and Nutrition Coaching

NASM - National Academy of Sports Medicine

Certification Program - Medical Billing and Coding

Medcertify - Online

Some college (No degree) - License Practical Nursing Diploma

Midlands Technical College - Airport Campus

Trade/ Vocational School - Statillate and Network Communications

Fort Gordan - Advance Indivdual Training

High School -

JL Mann High School

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