JaKyla Gray
Arcadia
Summary
Experienced candidate with a diverse background in customer service roles. Extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Recognized for delivering fast and accurate service and effectively resolving customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
MCDONALDS
2023.05 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Cashier
DOLLAR GENERAL
2023.06 - 2023.08
- Responded quickly to meet customer needs and resolve problems
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Education
Bachelor In Psychology - Psychology
Grambling State University
Grambling, LAAssociate Of Arts Louisiana Transfer - Psychology
Bossier Parish Community College
Bossier City, LA05.2022
High School Diploma - General Studies
Arcadia High School
Arcadia, LA05.2022
Skills
- Financial Transaction Oversight
- Transaction Processing Skills
- Customer Order Management
- Comprehensive Product Understanding
- Workforce Skill Enhancement
- Money Handling
- Effective Sales Techniques
- Sanitation Practices
- Facilitating Returns
- Effective Communication
Certification
Customer Service Credential
Timeline
Cashier
DOLLAR GENERAL
2023.06 - 2023.08
Cashier
MCDONALDS
2023.05 - Current
Bachelor In Psychology - Psychology
Grambling State University
Associate Of Arts Louisiana Transfer - Psychology
Bossier Parish Community College
High School Diploma - General Studies
Arcadia High School