Ja’Kyria Cockerham

-Contributed to a high-volume Online Pickup & Delivery operation, ensuring timely and accurate fulfillment of customer orders.

-Demonstrated strong attention to detail in both product selection and customer service interactions.

-Collaborated with team members to meet daily order quotas and enhance overall customer satisfaction.

- Cleaning and sanitizing bathrooms, kitchens, and common areas.

- Dusting, vacuuming, sweeping, and mopping floors.

-Emptying trash and recycling bins.

-Restocking supplies (e.g., toiletries, paper towels).

-Reporting maintenance issues or safety hazards.

-Adhering to health and safety regulations.

-Greeting customers and assisting them with their shopping needs.

-Operating the cash register accurately and handling transactions (cash, credit, etc.).

-Processing returns and exchanges.

-Assisting with inventory counts and receiving shipments.

-Maintaining a clean and safe store environment, including aisles, restrooms, and checkout areas.

• Handled front-end cashier duties and processed cash transactions accurately
• Collected payments and provided correct change while operating registers efficiently
• Took customer orders quickly and accurately during high-volume periods
• Prepared and organized food orders for timely service
• Maintained a clean and organized work environment
• Delivered friendly, prompt customer service
• Resolved customer concerns using strong problem-solving skills
• Followed all food safety and service guidelines
• Collaborated with team members and management to meet daily goals
• Demonstrated reliability through excellent attendance and shift flexibility

- Performing administrative tasks such as filing, data entry, photocopying, and scanning documents

-Answering phones, taking messages, and directing calls to appropriate staff members.

-Assisting with organizing and maintaining office supplies and common areas.

- Sorting and distributing mail or internal communications

- Providing support for special projects or events as needed.