Jala Rahman
Acworth,GA
Summary
Proven ability to enhance customer experiences and streamline operations, as demonstrated at Suite 200 Sports and Grille. Skilled in safe food handling and effective team leadership, I excel in fast-paced environments, ensuring operational excellence and professionalism. My background includes significant contributions to business efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Suite 200 Sports and Grille
02.2024 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assistant
Shorthairxpress
01.2019 - Current
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Trained and supervised employees on office policies and procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Certified Lpn - Nursing Administration
South College
Knoxville, TN07.2025
High School Diploma -
Wheeler High School
Marietta, GA05.2019
Skills
- Safe Food Handling
- Order delivery practices
- Food Running
- Beverage Preparation
- Professional Appearance
Timeline
Server
Suite 200 Sports and Grille
02.2024 - Current
Assistant
Shorthairxpress
01.2019 - Current
Certified Lpn - Nursing Administration
South College
High School Diploma -
Wheeler High School