Summary
Overview
Work History
Education
Skills
Certificates
Timeline
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Jaleesa Vopava

Jaleesa Vopava

Urbandale,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Certified Nursing Assistant

Grapetree Medical Staffing
Milford, IA
09.2021 - Current
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.

Assistant Operations Manager

Concentra Urgent Care
Des Moines, IA
03.2019 - 08.2021
  • Scheduled staff to assign shifts, meet daily operational needs and achieve productivity goals.
  • Coached employees to work together to carry out daily functions and meet service objectives.
  • Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.

Certified Medical Assistant

Broadlawns
Des Moines, IA
05.2018 - 03.2021
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Certified Nursing Assistant

State Center Specialty Care
State Center, IA
07.2014 - 03.2019
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Delivered high level of care to every patient.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.

Externship - Medical Assistant

UnityPoint Clinic - Merle Hay
Des Moines, IA
02.2018 - 03.2018
  • Shadowed staff and learned advanced work.
  • Helped staff members re-stock supplies and perform other administrative duties.
  • Compiled, modeled and reported on data for staff members as directed.

Certified Nursing Assistant

Iowa Veterans Home
Marshalltown, IA
07.2012 - 06.2014
  • Recorded patient conditions and vital signs before and after medical operations.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Performed passive range of motion, simple dressing changes, skincare and glucose testing.

Education

Bachelor of Arts - Health Administration

University of Arizona
Tucson, AZ
03.2021

Certificate - Medical Assisting

Purdue Global University
Urbandale, IA
03.2018

High School Diploma -

Marshalltown High School
Marshalltown, IA
05.2009

Skills

  • Leadership Experience
  • Patient relations
  • Conflict Resolution Skills
  • Best Practices and Standards
  • Compliance Controls
  • Plans of Care Initiation

Certificates

  • Assistant Living Management Certificate
  • CPR Certified
  • Mandatory Reporter

Timeline

Certified Nursing Assistant

Grapetree Medical Staffing
09.2021 - Current

Assistant Operations Manager

Concentra Urgent Care
03.2019 - 08.2021

Certified Medical Assistant

Broadlawns
05.2018 - 03.2021

Externship - Medical Assistant

UnityPoint Clinic - Merle Hay
02.2018 - 03.2018

Certified Nursing Assistant

State Center Specialty Care
07.2014 - 03.2019

Certified Nursing Assistant

Iowa Veterans Home
07.2012 - 06.2014

Bachelor of Arts - Health Administration

University of Arizona

Certificate - Medical Assisting

Purdue Global University

High School Diploma -

Marshalltown High School

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Jaleesa Vopava