Detail-oriented leader with a strong background in team management and process improvement. Committed to driving efficiency and enhancing customer experiences through effective collaboration and problem-solving.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
QB Lobster House
Jamaica, New York
11.2021 - 06.2024
Supervised cashier team to ensure efficient transaction processes.
Trained new cashiers in customer service and register operations.
Streamlined checkout procedures to enhance customer satisfaction.
Assisted customers with inquiries and provided product recommendations.
Assisted cashiers with resolving customer complaints and inquiries.
Encouraged teamwork among staff to maintain a positive work environment.
Home Improvement Specialist/Plumbing Assistant
Dunrite Home Improvement
New York, New York
11.2016 - 05.2024
Painted interior and exterior walls, selecting appropriate paints for varying conditions.
Assessed existing structures to determine the best course of action for renovations or improvements.
Provided basic support during home renovation projects as needed.
Supported installation teams with tools and equipment preparation.
Installed plumbing fixtures, flooring, cabinets, countertops, appliances, lighting fixtures, and other items.
Inspected sites before and after construction projects.
Operations Supervisor
Barneys New York
New York, New York
06.2018 - 04.2020
Operated warehouse equipment to move products safely and quickly.
Managed inventory levels through regular stock checks and updates.
Collaborated with team members to ensure smooth workflow during peak times.
Packaged products securely to prevent damage during shipping.
Verified orders for accuracy and completeness, ensuring all necessary components were included.
Loaded items onto pallets or into containers for shipment.
Plumbing Assistant
ROCK E SMALL PLUMBING & HEATING INC.
Jamaica, New York
02.2017 - 12.2018
Assisted plumbers with installation and repair of residential plumbing systems.
Prepared job sites by organizing materials and ensuring safety protocols.
Collaborated with team members to complete projects on schedule.
Cleaned up work area after completing repairs and installations.
Tested pipe systems and fixtures for leaks.
Maintained tools and equipment for efficient plumbing operations.
Supported troubleshooting of plumbing issues in various settings.
Installed waste disposal units, dishwashers and water heaters as requested by customers.