Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jalen Anderson

Saint Albans,NY

Summary

Detail-oriented leader with a strong background in team management and process improvement. Committed to driving efficiency and enhancing customer experiences through effective collaboration and problem-solving.

Overview

8
8
years of professional experience

Work History

Cashier Team Lead

QB Lobster House
Jamaica, New York
11.2021 - 06.2024
  • Supervised cashier team to ensure efficient transaction processes.
  • Trained new cashiers in customer service and register operations.
  • Streamlined checkout procedures to enhance customer satisfaction.
  • Assisted customers with inquiries and provided product recommendations.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Encouraged teamwork among staff to maintain a positive work environment.

Home Improvement Specialist/Plumbing Assistant

Dunrite Home Improvement
New York, New York
11.2016 - 05.2024
  • Painted interior and exterior walls, selecting appropriate paints for varying conditions.
  • Assessed existing structures to determine the best course of action for renovations or improvements.
  • Provided basic support during home renovation projects as needed.
  • Supported installation teams with tools and equipment preparation.
  • Installed plumbing fixtures, flooring, cabinets, countertops, appliances, lighting fixtures, and other items.
  • Inspected sites before and after construction projects.

Operations Supervisor

Barneys New York
New York, New York
06.2018 - 04.2020
  • Operated warehouse equipment to move products safely and quickly.
  • Managed inventory levels through regular stock checks and updates.
  • Collaborated with team members to ensure smooth workflow during peak times.
  • Packaged products securely to prevent damage during shipping.
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Loaded items onto pallets or into containers for shipment.

Plumbing Assistant

ROCK E SMALL PLUMBING & HEATING INC.
Jamaica, New York
02.2017 - 12.2018
  • Assisted plumbers with installation and repair of residential plumbing systems.
  • Prepared job sites by organizing materials and ensuring safety protocols.
  • Collaborated with team members to complete projects on schedule.
  • Cleaned up work area after completing repairs and installations.
  • Tested pipe systems and fixtures for leaks.
  • Maintained tools and equipment for efficient plumbing operations.
  • Supported troubleshooting of plumbing issues in various settings.
  • Installed waste disposal units, dishwashers and water heaters as requested by customers.

Education

High School Diploma -

North University High School
Fort Lauderdale, FL
06-2018

Skills

  • Customer service
  • Inventory management
  • Team leadership
  • Equipment preparation
  • Safety protocols
  • Time management

Languages

English
Professional

Timeline

Cashier Team Lead

QB Lobster House
11.2021 - 06.2024

Operations Supervisor

Barneys New York
06.2018 - 04.2020

Plumbing Assistant

ROCK E SMALL PLUMBING & HEATING INC.
02.2017 - 12.2018

Home Improvement Specialist/Plumbing Assistant

Dunrite Home Improvement
11.2016 - 05.2024

High School Diploma -

North University High School