Jalen Fontus
Dallas,GA
Summary
Dedicated professional blending healthcare operations with sales expertise, eager to excel in client-focused roles. Drove 20% sales growth through consultative engagement and supported 100+ patients with clinical efficiency and education. Skilled at building relationships, delivering training, and thriving in high-pressure settings. Passionate about leveraging healthcare insights and sales acumen to boost revenue and customer outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rehabilitation Aide
Wellstar Health System
06.2024 - Current
- Partnered with physical therapists to support 50+ patients monthly, enhancing engagement and care delivery
- Built trust with 20+ healthcare professionals, improving team coordination
- Managed 10 treatment rooms daily, maintaining 100% compliance with standards
- Coordinated 15+ therapy sessions weekly, boosting efficiency by 10%
- Adapted to peak demand, ensuring consistent service under pressure
Physical Therapy Aide
PT Solutions
04.2023 - 06.2024
- Educated 100+ patients on therapy protocols, increasing adherence by 25%
- Maintained 8 therapy stations with 95% uptime, ensuring operational readiness
- Managed 20+ daily appointments, cutting delays by 15%
- Collaborated with clinicians to optimize patient experience and efficiency
Customer Service Advisor
Mister Car Wash
12.2020 - 09.2023
- Drove 20% sales growth by upselling to 500+ customers, exceeding targets
- Resolved 50+ inquiries monthly, lifting repeat business by 15%
- Delivered persuasive product presentations, honing consultative skills
- Maintained 98% inventory accuracy, supporting seamless operations
Education
Bachelor of Science - Health Science
Georgia Highlands College
Rome, GA05.2023
Associate of Science - Exercise Science
Georgia Highlands College
Rome, GA05.2023
Skills
- Sales & Revenue Growth
- Client Relationship Management
- Customer Education & Training
- Healthcare Operations & Support
- Consultative Selling & Negotiation
- Operational Efficiency
- CRM Adaptability
- High-Level Communication & Presentation
- Problem-Solving in High-Pressure Settings
- Process Improvement
- Health & Safety
Certification
BLS (Basic Life Support) Certification
Timeline
Rehabilitation Aide
Wellstar Health System
06.2024 - Current
Physical Therapy Aide
PT Solutions
04.2023 - 06.2024
Customer Service Advisor
Mister Car Wash
12.2020 - 09.2023
Associate of Science - Exercise Science
Georgia Highlands College
Bachelor of Science - Health Science
Georgia Highlands College
Similar Profiles
Rebecca Bates CPCRebecca Bates CPC
Certified Professional Coder at Augusta University Health System / Wellstar Health SystemCertified Professional Coder at Augusta University Health System / Wellstar Health System
Alicia Duvall, MSN, RNAlicia Duvall, MSN, RN
Director, Medical Oncology & Infusion at Wellstar Health SystemDirector, Medical Oncology & Infusion at Wellstar Health System
Hailey AlewineHailey Alewine
Float Nursing Care Partner at WellStar Health SystemFloat Nursing Care Partner at WellStar Health System
Tiffany EdwardsTiffany Edwards
Chart Deficiency Analyst at WellStar Health System IncChart Deficiency Analyst at WellStar Health System Inc
Melody MaughonMelody Maughon
Assistant Teacher at The Goddard School For Early Childhood DevelopmentAssistant Teacher at The Goddard School For Early Childhood Development