Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalen Hadley

West Fargo,ND

Summary

Dynamic server with a strong focus on customer service, problem-solving, and sales optimization. Committed to enhancing guest experiences and managing orders efficiently.

Overview

6
6
years of professional experience

Work History

Server

Granite City Food & Brewery
Fargo, North Dakota
03.2024 - Current
  • Provided excellent customer service to enhance guest dining experience.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed food and beverage orders efficiently using point-of-sale system.

Server

The Tavern Grill
Fargo, North Dakota
02.2023 - 03.2024
  • Provided excellent customer service to enhance guest dining experience.
  • Managed food and beverage orders efficiently using point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server/Bartender

Mexican Village
Fargo, North Dakota
11.2020 - 02.2023
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Managed food and drink orders efficiently for multiple tables.
  • Resolved customer complaints promptly and professionally to enhance satisfaction.
  • Recommended menu items to enhance guest dining experiences effectively.
  • Provided excellent customer service to ensure satisfaction.

Order Picker

Sysco
Fargo, North Dakota
02.2020 - 11.2020
  • Selected and packed customer orders with precision to ensure on-time delivery.
  • Operated pallet jacks to efficiently transport products, supporting smooth warehouse operations.
  • Maintained cleanliness and organization of storage area, contributing to a safe and efficient work environment.

Education

High School Diploma -

Saltillo
Saltillo, MS
05-2014

Skills

  • Order management
  • Point-of-sale operation
  • Food safety compliance
  • Menu knowledge
  • Upselling techniques
  • Customer service

Timeline

Server

Granite City Food & Brewery
03.2024 - Current

Server

The Tavern Grill
02.2023 - 03.2024

Server/Bartender

Mexican Village
11.2020 - 02.2023

Order Picker

Sysco
02.2020 - 11.2020

High School Diploma -

Saltillo
Jalen Hadley