Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Jalen Johnson

Concord,NH

Summary

Dynamic sales associate with a proven track record at Best Buy, excelling in customer service and teamwork. Skilled in cash register operation and inventory control, I consistently enhanced customer satisfaction and contributed to sales goals. Known for my outgoing personality and problem-solving abilities, I thrive in fast-paced retail environments.

Overview

1
1
Certification

Work History

Sales Associate

Best Buy
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained merchandise displays to ensure optimal presentation and organization.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and improve customer service.
  • Learned store policies and procedures to provide accurate information to customers.
  • Handled inventory management tasks including restocking shelves and conducting stock checks.

Sales Associate

Kohls Department Store
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

Landscape Worker

Family/friends
  • Operated landscaping equipment to efficiently maintain and enhance outdoor spaces.
  • Assisted in planting and nurturing flowers, shrubs, and trees to promote healthy growth.
  • Collaborated with team members to execute landscape design plans effectively.
  • Maintained tools and equipment regularly to ensure optimal performance and safety.
  • Adapted quickly to changing weather conditions while completing outdoor tasks consistently.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.

Moving Helper

Family/friends
  • Assisted with loading and unloading furniture during residential moves.
  • Organized and secured items in transport to prevent damage.
  • Collaborated with team members to optimize moving processes.
  • Ensured compliance with safety protocols while handling heavy items.
  • Communicated effectively with clients regarding schedules and expectations.
  • Adapted quickly to changing circumstances and client needs on-site.
  • Provided support in packing, labeling, and inventory management of items.
  • Maintained equipment and tools for efficient operations during moves.
  • Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
  • Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.

Flooring Installer

Family/friend Business
  • Installed various types of flooring including hardwood, laminate, and tile with precision and attention to detail.
  • Collaborated with team members to ensure timely completion of flooring projects while maintaining quality standards.
  • Operated tools and machinery such as saws, nail guns, and floor strippers safely and effectively.
  • Assessed job sites for measurements and material requirements to optimize installation processes.
  • Provided excellent customer service by addressing client inquiries and ensuring satisfaction with completed work.
  • Assisted in training new installers on best practices for flooring techniques and equipment usage.
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Enhanced customer satisfaction by providing professional and timely flooring installation services.
  • Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.

Education

General Studies

Olympic High
Charlotte, NC
06.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Outgoing personality
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Store opening and closing
  • Sales strategies
  • Professional demeanor
  • Retail store operations
  • Cleaning techniques
  • Order processing
  • Reliable and punctual
  • Service oriented
  • Calm demeanor
  • Complex Problem-solving
  • Inventory control
  • Heavy lifting
  • Loading and unloading procedures
  • Truck unloading

Certification

LLC

Languages

Japanese
Full Professional

Timeline

Sales Associate

Best Buy

Sales Associate

Kohls Department Store

Landscape Worker

Family/friends

Moving Helper

Family/friends

Flooring Installer

Family/friend Business

General Studies

Olympic High

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Jalen Johnson