Jalen Manansala
The Boiling Crab
Las Vegas,NV
11
years of professional experience
Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Work History
Shift Lead/Server
6 Years 11 Months- Responsibilities include overseeing the daily operations of the restaurant. Duties include training staff to adhere to company policies, speaking with diners to address any concerns, problem solving in a fast-paced environment, ensure cash registers are supplied with accurate cash/change for each shift, collect and distribute employee’s tips obtained during their shift, and taking/delivering customer’s orders.
Stand Lead/Port Manager
5 Months- Responsibilities included overseeing food station at newly opened ballpark. Duties included training staff, ensuring each food station was adequately stocked with the necessary food and supplies during each shift.
Shift Lead
3 Years 5 Months- Responsibilities included overseeing daily operations of store. Duties included opening and closing of store, training staff, ensuring that cash registers were supplied with accurate cash/change for each shift, dealing with any customer concerns, ensuring that store was sufficiently stocked with necessary supplies to run smoothly.
Education
Associate of Arts Degree - Concentration in Criminal Justice
Skills
Goal-oriented individual with strong leadership qualities.
Ability to work well with others and provide excellent communication skills.
Works well under pressure in a fast-paced environment and resolves conflicts effectively.
Staff supervision
Typing Speed of 65 wpm
Customer service focus
Employee training
Guest service
Team motivation
Timeline
Shift Lead/Server
The Boiling Crab
07.2019 - CurrentRead More
Stand Lead/Port Manager
Las Vegas Ballpark
04.2019 - 09.2019Read More
Shift Lead
Cream
03.2015 - 08.2018Read More
College of Southern Nevada
Associate of Arts Degree from Concentration in Criminal Justice
Read More