Zoe Umeorah
Towson,MD
Summary
Confident and ambitious college undergraduate seeking opportunity within the dynamic landscape of communications, advertisement, and public relations. Eager to contribute expertise in a driven and stimulating environment while actively learning within the workplace and collaborative team settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead/Server
Underground Pizza Company
Baltimore, MD
10.2022 - Current
- Monitored employee performance and provided feedback on areas for improvement.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Analyzed customer buying patterns to identify trends in sales activity.
Team Member
Blaze Pizza
Towson, MD
09.2021 - 05.2022
- Maintained positive working relationship with fellow staff and management.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
Preschool Assistant Teacher
Learn And Play Preschool
Acton, MA
09.2018 - 07.2020
- Communicated with parents regularly to maintain student progress.
- Engaged with children on individual basis to build positive, trusting relationships.
- Collaborated with teachers and administrators to develop individual educational plans for each child based on their strengths and needs.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Towson University
Towson, MD05-2025
Skills
- Microsoft Office Specialist: Excel certified
- Skilled in utilizing various editing software such as Adobe Creative Cloud, Canva, Photopea, WordPress and other creative applications for print and digital media
- Hootsuite social marketing
- Excellent written and verbal communication skills
- Detail-oriented
- Adaptability
- Proficient in Associated Press Style writing
- Excellent time management
- Innovator and "out-of-the-box" thinker
- Articulate and professional speaking abilities
Certification
- Microsoft Office Specialist: Excel Certified, 2022
- Hootsuite Social Marketing Certification, 2023
Accomplishments
- Featured in The Boston Globe Players of the Week for Massachusetts girls' volleyball, 2019
Timeline
Shift Lead/Server
Underground Pizza Company
10.2022 - Current
Team Member
Blaze Pizza
09.2021 - 05.2022
Preschool Assistant Teacher
Learn And Play Preschool
09.2018 - 07.2020
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Towson University
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