Jalen Valentin
Groton,CT
Summary
To obtain a full-time position in the USPS industry as a city carrier assistant that allows me to combine my customer service skills and love of people in a friendly and professional atmosphere. I possess excellent communication skills, and am bi-lingual/bi-cultural, which allows me the opportunity to communicate fluently with clients in both English and Spanish. I also possess computer skills, ability to work in high volume capacity, can work independently and with a team..Proven to excel in high-pressure environment I am committed to learning and will put in the necessary time and effort to become a positive addition to your team.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Server
Gino's by the Beach
Westerly, RI
05.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bar Porter
Foxwoods Resort and Casino
01.2024 - 07.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained a high standard of presentation within the bar area to create an inviting atmosphere for guests.
- Upheld company standards for quality service by consistently meeting expectations in cleanliness, timeliness, and professionalism.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Replaced empty kegs and soda syrups.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted in setting up and breaking down bar area for special events.
- Promoted positive guest relations with attentive listening skills while taking drink orders or assisting with inquiries.
- Maximized bartender efficiency with effective organization of supplies, including garnishes, mixers, and glassware.
Education
Mississippi Gulf Coast Community College
Perkinston, MS 03.2022 - 05.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Bi-lingual
football
I play semi-pro football
Languages
Spanish
Professional Working
Timeline
Bar Porter
Foxwoods Resort and Casino
01.2024 - 07.2024
Server
Gino's by the Beach
05.2023 - 08.2024
Mississippi Gulf Coast Community College
03.2022 - 05.2024