Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaliah Shanice Causey

Montgomery,Alabama

Summary

Mature individual offering a transferable skill set complimentary to the non- clinical position requirements. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for an open position with Favorite Healthcare. Talented healthcare professional dedicated to patient satisfaction. Meets targets consistently through timely, error-free work, and compliance with best practices. Communicates with patients and across disciplines to address phlebotomy needs. Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.

Experienced Phlebotomist bringing many years of experience. Expert in venipuncture, capillary puncture, and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques.

Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates.

Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.

Overview

7
7
years of professional experience

Work History

Phlebotomist

Octapharma Plasma Center
Montgomery, AL
05.2024 - Current
  • Provided assistance to clinical staff during patient visits.
  • Documented patient information into electronic medical records system.
  • Maintained accurate records of collected specimens and test results.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Maintained a clean, safe, and organized work environment.
  • Calibrated equipment according to manufacturer specifications.
  • Provided excellent customer service while interacting with patients.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Performed quality control tests on collected specimens.
  • Responded quickly and effectively to emergency situations.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

Summer Camp Counselor

Chisholm Community Center
Montgomery, Alabama
06.2018 - Current
  • Organized, led, and promoted interest in sports, games, camping, and hobbies
  • Managed daily operations of recreational facilities
  • Administered first aid according to prescribed procedures, and notified emergency medical personnel when necessary
  • Demonstrated proper use of materials and equipment to recreational users
  • Responded calmly to emergencies to administer first aid and coordinate transport for serious concerns
  • Stocked, maintained, and updated inventory listings of camp related items
  • Coordinated and led themed activities for camp participants

Certified Clinical Medical Assistant Intern

Montgomery Associates
Montgomery, AL
08.2024 - 09.2024
  • Answered phone calls from clients regarding appointments and inquiries about services provided.
  • Demonstrated excellent customer service skills when interacting with both internal and external customers.
  • Assisted physicians with patient examinations and treatments, such as taking vital signs and administering injections.
  • Compiled data for reports related to patient care activities as requested by physicians or nursing staff.
  • Maintained patient confidentiality according to HIPAA regulations at all times.
  • Administered vaccinations following established protocols while monitoring any adverse reactions.
  • Assisted with scheduling follow-up visits for patients after discharge from hospitalization or office visit.
  • Prepared examination rooms before seeing new patients by ensuring that all necessary supplies were stocked and available.
  • Actively participated in team meetings providing feedback on improvements needed within the clinical setting.
  • Took initiative in training new employees on departmental policies, procedures, and processes.
  • Provided support to nursing staff by stocking supplies and equipment in exam rooms.
  • Ensured that all equipment was properly cleaned and maintained according to established protocols.
  • Monitored inventory levels of medical supplies used throughout the facility ensuring adequate stock at all times.

Phlebotomist

CSL Plasma Center
Montgomery, AL
02.2022 - 10.2023
  • Provided assistance to clinical staff during patient visits.
  • Documented patient information into electronic medical records system.
  • Maintained accurate records of collected specimens and test results.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Verified patient information prior to specimen collection.
  • Processed samples accurately and efficiently.

Medical Assistant

John Knox Village Care Center
Montgomery, Al
01.2022 - 02.2023
  • Collected samples from patients for laboratory testing purposes.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Smoothie Artist

Tropical Smoothie Cafe
Montgomery, Alabama
08.2021 - 04.2022
  • Complied with food safety and sanitation regulations
  • Greeted guests, answered menu questions and provided excellent customer service
  • Prepared food by following recipes and presentation guidelines
  • Processed accurate payments using [Type] register system
  • Kept dining area presentable and sanitary by cleaning and polishing counters, equipment and tables
  • Served food and beverages to guests at banquets or social functions
  • Performed sweeping, mopping, and washing dishes to keep equipment and facilities sanitary
  • Met customer needs with fast, friendly and knowledgeable service
  • Pack food, dishes, supplies, and kitchen equipment for transportation to catering events
  • Cleaned and sanitized workstations before and after shifts to maintain health codes standards.

Education

Certificate of Technical Studies -

Fortis College
Montgomery, Alabama
10-2024

Occupational Therapy -

Alabama State University
Montgomery, Alabama
05.2024

Certificate - Advanced continuing education in medical lab equipment

Jes health services
Montgomery, Alabama
01.2022

Certified Nursing Assistant -

Rehab Select Nursing Academy
Montgomery, Alabama
06.2021

High School - Microsoftword certification

George Washington Carver High School
Montgomery, Alabama
05.2020

Skills

  • Cash management
  • Customer inquiries
  • Customer complaint resolution
  • Customer satisfaction
  • Strong communication
  • Positive and professional
  • Compassionate communication
  • Child development
  • Emergency response
  • Activity planning
  • Scheduling
  • Time management
  • Task prioritization
  • Venipuncture
  • Patient confidentiality
  • EMR recordkeeping
  • Donor screening
  • Blood collection
  • Medical records handling
  • Emergency response training
  • Paperwork processing
  • Venipuncture expertise
  • Process improvement initiatives
  • Patient care
  • Medical terminology
  • Sample labeling
  • Sample and specimen collection
  • Laboratory procedures understanding
  • Specimen preparation
  • Patient support
  • Medical records maintenance
  • Anatomy and physiology
  • Specimen handling
  • Venipuncture and capillary puncture
  • First aid training
  • CPR and AED
  • First aid and CPR
  • HIPAA protocols
  • [Type] coding
  • Healthcare procedures
  • Vital sign monitoring
  • Sterilization techniques
  • Triage assessment
  • Medical billing and coding
  • Verbal and written communication
  • Phlebotomy techniques
  • Problem-solving
  • HIPAA compliance
  • Safety compliance
  • Patient education

Timeline

Certified Clinical Medical Assistant Intern

Montgomery Associates
08.2024 - 09.2024

Phlebotomist

Octapharma Plasma Center
05.2024 - Current

Phlebotomist

CSL Plasma Center
02.2022 - 10.2023

Medical Assistant

John Knox Village Care Center
01.2022 - 02.2023

Smoothie Artist

Tropical Smoothie Cafe
08.2021 - 04.2022

Summer Camp Counselor

Chisholm Community Center
06.2018 - Current

Certificate of Technical Studies -

Fortis College

Occupational Therapy -

Alabama State University

Certificate - Advanced continuing education in medical lab equipment

Jes health services

Certified Nursing Assistant -

Rehab Select Nursing Academy

High School - Microsoftword certification

George Washington Carver High School
Jaliah Shanice Causey