At Caprese New York Pizza & Pasta, excelled in a high-pressure environment, showcasing exceptional multitasking and customer service skills. Efficiently managed guest inquiries and seating, contributing to a positive team dynamic. Demonstrated expertise in relationship building and active learning, ensuring guest satisfaction and operational efficiency.
Work History
Restaurant Hostess
Caprese New York Pizza & Pasta
04.2024 - 07.2024
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Office Executive/Retail Store Manager /Cashier Manager at New York Ravioli & Pasta CoOffice Executive/Retail Store Manager /Cashier Manager at New York Ravioli & Pasta Co