Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalik Nathan

Orlando,United States

Summary

Motivated and dependable professional with experience in team leadership, customer service, and operations management. Proven ability to effectively manage and train staff, ensure smooth daily operations, and deliver excellent customer service in a fast-paced environment. Adept at problem-solving, multitasking, and maintaining a high standard of performance. Eager to leverage strong communication, organizational, and leadership skills in a new professional opportunity.

Overview

2
2
years of professional experience

Work History

SHIFT LEAD

Dunkin donuts
01.2021 - 02.2023
  • Managed inventory control systems, cash handling procedures, and implemented efficient opening/closing protocols to ensure smooth operations
  • Trained and mentored new team members, fostered positive work environment, and resolved customer concerns to enhance service excellence
  • Maintained rigorous quality control standards across food preparation, storage, and service, ensuring compliance with health regulations
  • Implemented new workflow procedures during peak hours, reducing customer wait times and enhancing overall service delivery

Education

ASSOCIATES OF ARTS - BUSINESS ADMINISTRATION

Valencia College
Orlando
12.2024

HIGHSCHOOL DIPLOMA -

university Highschool
05.2024

Skills

  • Customer Service
  • Team Leadership
  • Time Management
  • Attention to Detail
  • Analytical Skills
  • Food handling
  • Food safety practices
  • Food preparation
  • Guest relations management

Timeline

SHIFT LEAD

Dunkin donuts
01.2021 - 02.2023

ASSOCIATES OF ARTS - BUSINESS ADMINISTRATION

Valencia College

HIGHSCHOOL DIPLOMA -

university Highschool
Jalik Nathan