Lisa Bonilla
Overland Park,KS
Summary
Customer-focused hospitality professional with experience at KC Craft Ramen and Red Robin, where creating a welcoming experience and keeping service running smoothly were essential. Comfortable in fast-paced environments, handling multiple tables and responsibilities while staying attentive to guests and maintaining a polished, positive presence. Known for strong communication, adaptability, and building genuine connections with customers.
Overview
2
2
years of professional experience
Work History
Server
Kc Craft
Overland Park, Kansas
10.2025 - 04.2026
- Greeted guests, took food and drink orders, and provided friendly service throughout their meal.
- Checked on tables, answered questions about menu items, and helped with guest concerns.
- Worked with the kitchen and other servers to make sure orders were correct and came out on time.
- Used the POS system to enter orders and process payments accurately.
To-Go Server /Restaurant Hostess
Red Robin
Overland Park, Kansas
11.2024 - 09.2025
- Greeted and seated guests while providing friendly service when they arrived.
- Took and prepared to-go orders, making sure orders were correct before pickup.
- Helped guests with menu items and gave recommendations.
- Worked with kitchen staff and servers to make sure orders were ready on time.
Barista
Starbucks
Overland Park
06.2026 - Current
- Prepared and served high-quality beverages to customers.
- Maintained cleanliness of the café and equipment throughout shifts.
Education
International Economics
Johnson County Community College
Overland Park, KS04-2028
Skills
- Customer Service
- POS Systems
- Time Management
- Food Safety
- Adaptability
- Upselling
- Table Service
- Multitasking
Timeline
Barista
Starbucks
06.2026 - Current
Server
Kc Craft
10.2025 - 04.2026
To-Go Server /Restaurant Hostess
Red Robin
11.2024 - 09.2025
International Economics
Johnson County Community College