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Dedicated professional with 10 years in retail and 12+ years in customer service. Adept at resolving complex customer issues and enhancing satisfaction through effective communication and teamwork. Committed to delivering timely, high-quality service while fostering positive relationships with customers.

20+ years of management and customer service experience in my employment background. My experience ranges from LPN (nursing) to Restaurant management. I have a proven background of coordinating successful performance plans for customer service agents and developing them into team leaders. Seeking a Supervisor role where there is room for growth and advancement within the company. Willing to relocate to: Oklahoma City, OK Authorized to work in the US for any employer

Willing to relocate to: Universal City, CA - Converse, TX - Schertz, TX Authorized to work in the US for any employer

Dynamic customer service professional with extensive experience at AT&T Call Center, excelling in complaint resolution and relationship building. Proven ability to enhance customer satisfaction through empathetic communication and effective problem-solving. Skilled in data entry and upselling, consistently contributing to sales growth and fostering loyalty among clients.
Knowledgeable and dedicated customer service professional with extensive experience in customer service and medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Jalliyah Smalls

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Customer Service Representative

Certified Nursing Assistant

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Certified Nursing Assistant -

Cosmetologist

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Certified Nursing Assistant -

Customer Service Representative

Cosmetologist

Certified Nursing Assistant

Team Leader

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