Jalonda Bradshaw
Highland Falls
Summary
Reliable and adaptable professional with experience in customer service and healthcare support. Known for strong communication skills and attention to detail, ensuring patient readiness and satisfaction. Eager to contribute to a team focused on enhancing customer experiences.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Vista Optical
West Point
08.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions accurately using point-of-sale systems.
Ophthalmic Assistant
Family Eye Care of Brighton
Brighton
05.2008 - 05.2016
- Assisted various departments with administrative tasks and daily operations.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Collected essential medical information and documented data in EHR platform.
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Set appointments, verified insurance and informed patients of important points such as pre-surgery restrictions.
Janitorial/House cleaning
Self-employeed
- Cleaned and sanitized restrooms, break rooms, and office areas daily.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Swept, mopped and vacuumed floors to ensure cleanliness.
Education
GED -
Northeastern Junior College
Sterling05-1998
Skills
- Customer service
- Attention to detail
- Patient interaction
- Friendly and outgoing
- Excellent communication skills
Timeline
Sales Associate
Vista Optical
08.2023 - Current
Ophthalmic Assistant
Family Eye Care of Brighton
05.2008 - 05.2016
Janitorial/House cleaning
Self-employeed
GED -
Northeastern Junior College