Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalyn Moorehead

Rochester,NY

Summary

Compassionate Counseling Assistant with background in providing mental health support and guidance. Skilled at working closely with counselors to develop individualized treatment plans, conduct intake interviews, and facilitate group therapy sessions. Strengths include active listening, empathy, and ability to maintain confidentiality of sensitive information. Noted for creating supportive environments that enable client growth and progress.

Overview

4
4
years of professional experience

Work History

Counseling Assistant

Jamestown Community College
Jamestown, NY
03.2024 - 05.2024
  • Provided administrative support to counseling staff, including scheduling appointments and maintaining client records.
  • Answered incoming calls from students and incoming students, provided information about services available, and directed callers to appropriate resources.

  • Maintained a safe environment by monitoring visitors in the waiting room area.
  • Complied with facility regulations by promoting highest level of care and service to each and every patient.

Night Desk Attendant

Jamestown Community College
Jamestown, NY
02.2024 - 05.2024
  • Greeted guests and provided assistance with check-in and check-out procedures.
  • Maintained cleanliness of front desk area and lobby areas throughout shift.
  • Checked identification upon check-in to verify that the registered guest is 21 years old or older if they are not attendants of the institution.
  • Ensured that all safety protocols are followed during night shifts.
  • Maintained strict confidentiality of guest information according to company policies and regulations.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Welcomed visitors upon entrance, answered inquires and directed questions.

Camp Counselor

Harley Day Camp
Brighton, NY
08.2020 - 08.2023
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Developed individualized behavior management plans for campers with special needs.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.

Education

Associate of Science - Physical Education

Jamestown Community College
Jamestown, NY
05-2024

High School Diploma -

Pittsford Sutherland High School
Pittsford, NY
06-2021

Skills

  • Microsoft Office
    Customer Service
    Team Player
    Detail Oriented
    Google Suites (Drive, Gmail, etc)
    Outgoing
    Starfish
    Banner
  • Punctual

Timeline

Counseling Assistant

Jamestown Community College
03.2024 - 05.2024

Night Desk Attendant

Jamestown Community College
02.2024 - 05.2024

Camp Counselor

Harley Day Camp
08.2020 - 08.2023

Associate of Science - Physical Education

Jamestown Community College

High School Diploma -

Pittsford Sutherland High School
Jalyn Moorehead