To secure a challenging and rewarding position, where my leadership skills, industry experience, and customer service expertise can be utilized to ensure exceptional experiences for customers and maximize profits for the establishment.
Overview
8
8
years of professional experience
Work History
Server
1942 On The Square
McDonough, GA
01.2024 - Current
Memorized Menu additions/changes
Kept food service, and preparations areas clean and neat
Assigned and arranged tables for large groups
Processed credit card transactions, gifts cards and cash payments
Greeted incoming guests and directed individuals to appropriate personnel
Treated visitors with friendly, approachable attitude
Greeted and welcomed visitors upon arrival, ensuring they felt comfortable
Receptionist Coordinator
We Haul All Moving Company
McDonough, GA
11.2019 - Current
Created and maintained employee schedules to organize appropriate time slots for them to move houses.
Ensured accuracy of payroll by verifying employee hours worked against timesheets submitted at the end of each pay period.
Provided reminder calls to clients prior to scheduled visits.
Set and confirmed customer appointments.
Resolved customer complaints or answered customers' questions.
Server Assistant
Texas Roadhouse
05.2022 - 08.2023
Satisfied guests by backing up servers with timely food and consistent support for individual table needs
Initiated interactions with new guests by greeting groups, presenting menus and offering bread service
Assisted with planned events and parties by relocating and rearranging restaurant
Server
Olive Garden
Savannah, GA
08.2020 - 05.2022
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Performed data entry tasks into computer systems accurately.
Store Manager
Sonic
McDonough, GA
10.2018 - 08.2021
Conducted daily store operations, including opening and closing procedures and cash handling.
Developed strategies to maximize sales and profitability.
Recruited, trained and supervised new employees.
Created weekly work schedules for store personnel.
Online Boutique Assistant
Closet Chic
Stockbridge, Ga
05.2016 - 10.2018
Assisted customers in selecting clothing and accessories that fit their individual style.
Processed sales transactions using a point-of-sale system.
Responded to customer emails, process orders, and resolve complaints
Created, edited, and uploaded product descriptions and photos, and removed out-of-stock items
Education
High School -
McDonough High School
McDonough, GA
Some College (No Degree) - Business Administration And Management
Savannah State University
Savannah, GA
Skills
Scheduling
Quick Learner
Customer Service
Time Management
Multitasking
Attention to detail
Problem Solving
Organizing
Data Entry
Fluent with Microsoft (word, excel, power point)
Timeline
Server
1942 On The Square
01.2024 - Current
Server Assistant
Texas Roadhouse
05.2022 - 08.2023
Server
Olive Garden
08.2020 - 05.2022
Receptionist Coordinator
We Haul All Moving Company
11.2019 - Current
Store Manager
Sonic
10.2018 - 08.2021
Online Boutique Assistant
Closet Chic
05.2016 - 10.2018
High School -
McDonough High School
Some College (No Degree) - Business Administration And Management