Jalyn Powell
Warren
Summary
Dependable and highly skilled Class A truck driver with 3 years of experience in long-haul and local transportation, ensuring timely and safe delivery of goods while maintaining strict adherence to safety regulations and DOT guidelines.dept at performing vehicle inspections, managing routes, and handling delivery schedules efficiently.
Additionally, an experienced Eligibility Specialist with a strong background in assessing and determining eligibility for various programs, providing excellent customer service, and working with clients to ensure compliance with program requirements. Proven ability to handle complex data, maintain accurate records, and offer guidance to individuals navigating the application process.
Known for excellent communication skills, attention to detail, and a dedicated work ethic in both roles, ensuring a seamless balance between operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Eligibility Specialist
Trumbull County Child and Family Services
Warren
04.2024 - Current
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Communicated regularly with clients regarding their application status or changes in policies or procedures that may affect them.
- Provided guidance on how to apply for benefits and answered questions related to the process.
- Participated in new hire training and development tasks.
- Conducted interviews with applicants, explaining benefits process, and which programs were available.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Collaborated with other departments within the organization to ensure accurate processing of applications.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Dump Truck Driver
MPW Industrial Services
Warren
03.2023 - 10.2023
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Recorded expenses and maintained receipts.
- Hooked and unhooked trailers from tractor and converter dollies.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Truck Driver
Cassens Transport
Warren
05.2022 - 11.2022
- Completed day-to-day duties accurately and efficiently.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Reported any incidents involving the truck or its cargo to management immediately.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
Amazon Package Delivery Driver
Bolt Logistics
Lansing
10.2021 - 07.2022
- Transported clients to specified destinations safely and on-time.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Verified the contents of inventory loads against shipping papers.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Flatbed Truck Driver
Heart & Truss Engineering
Lansing
06.2021 - 10.2021
- Loaded flatbed truck with cargo for delivery.
- Adhered to company policies and procedures regarding safety standards.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Worked well with dispatchers to communicate route and schedule changes.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Secured loads by using chains, straps, blocks or other appropriate methods as needed.
- Provided customer service by answering questions about products being transported.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Warehouse Lead
Santa's Workshop
Girard
11.2018 - 11.2019
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Used computer and company software to enter shipment and inventory records.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Resolved any customer service issues related to orders picked up from the warehouse.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Arts - Genereal Studies
Youngstown State University
Youngstown, OH05-2019
Skills
- Customer service
- Time management
- Effective communication
- Logistics coordination
- Flexible schedule availability
- Class A commercial Driver's license
- Load securing
- Safety compliance
- Problem solving
- Experience driving 53' trailer
- Detail oriented
- Team player with positive attitude
- Cargo handling
- Application processing
- Data entry
- Public assistance
- Government Programs Understanding
- Adaptability
Certification
CDL Class A, State of Michigan
Tow Motor Certification
Timeline
Eligibility Specialist
Trumbull County Child and Family Services
04.2024 - Current
Dump Truck Driver
MPW Industrial Services
03.2023 - 10.2023
Truck Driver
Cassens Transport
05.2022 - 11.2022
Amazon Package Delivery Driver
Bolt Logistics
10.2021 - 07.2022
Flatbed Truck Driver
Heart & Truss Engineering
06.2021 - 10.2021
Warehouse Lead
Santa's Workshop
11.2018 - 11.2019
Bachelor of Arts - Genereal Studies
Youngstown State University
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