Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Jalynne Borg-Hansen

Jalynne Borg-Hansen

Summary

Motivated Server Assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Eager, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

Overview

5
5
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Administrative Assistant

Performance Bookkeeping And Tax Service
01.2023 - Current
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Volunteered to help with special projects of varying degrees of complexity.

Server Assistant

Outback Steakhouse
11.2022 - Current
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Arranged tables and chairs for special occasions and events.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Greeted customers warmly to provide exceptional customer service.
  • Assisted customers with seating and menu selections to support fast-paced restaurant operations.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted customers with carry-out service.
  • Assisted with bussing tables and cleaning up spills.

Private Nanny

Private Care
09.2022 - 10.2022
  • Administers one-on-one care and meets the physical, emotional, social, and intellectual needs of the child
  • Contributes to a safe, caring, nurturing, and stimulating environment in which the child thrive and develop
  • Transports children to and from activities, grocery shops for the children, and plans the children's daily schedule
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Assisted with light housekeeping duties as well as running errands.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.

Lifeguard

CITY OF LAKEWOOD, CITY POOLS
12.2019 - 08.2022
  • Ensuring everyone within the recreation center is safe and healthy
  • Providing swim lessons and coaching swim team when applicable
  • Directing swimmers out of water in dangerous conditions
  • Watching civilians within the pool and making sure they are safe
  • Implying rules when needed
  • Cleaned the pool area.
  • Provided friendly customer service to guests and addressed concerns.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Demonstrated rescue techniques and provided first aid in emergency situations.

Lifeguard

BEAR CREEK SWIM AND TENNIS
06.2018 - 08.2022
  • Discussing with Adults and children the rules and why they need to be followed
  • Cleaning bathrooms and pool area
  • Taking care of concussions and “front desk”
  • Making sure everyone is safe and healthy.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Gave private lessons to special needs students and taught floating techniques and treading water.

Dasher

DOORDASH
05.2021 - 10.2021
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Nanny

05.2020 - 09.2020

Education

High School Diploma -

Bear Creek High School
01.2019 - 05.2022

Bachelor of Science - Nursing

Metropolitan College of Denver
01.2023 - Current

Skills

  • Phone Call Answering
  • Document Retrieval
  • Customer Service
  • Menu Knowledge
  • People Skills
  • Emergent Care
  • Lifeguard Procedures
  • Housekeeping and Cleaning
  • Delivering Food
  • Guest Satisfaction
  • Hardworking and Responsible
  • Dedicated Team Player

Certification

  • First Aid/CPR Certified

Hobbies

I like to go hiking, listen to music, and go paddle boarding when the weather is nice!

Timeline

Administrative Assistant - Performance Bookkeeping And Tax Service
01.2023 - Current
Metropolitan College of Denver - Bachelor of Science, Nursing
01.2023 - Current
Server Assistant - Outback Steakhouse
11.2022 - Current
Private Nanny - Private Care
09.2022 - 10.2022
Dasher - DOORDASH
05.2021 - 10.2021
Nanny -
05.2020 - 09.2020
Lifeguard - CITY OF LAKEWOOD, CITY POOLS
12.2019 - 08.2022
Bear Creek High School - High School Diploma,
01.2019 - 05.2022
Lifeguard - BEAR CREEK SWIM AND TENNIS
06.2018 - 08.2022
Jalynne Borg-Hansen