Overview
Work History
Education
Skills
Timeline

Jamaia Wesson

Assistant Store Manager
Gallatin,TN

Overview

4
4
years of post-secondary education
2
2
years of professional experience

Work History

Assistant Store Manager

Dollar General
Madison, TN
07.2020 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Planned team-building exercises to increase employee performance and job satisfaction.

Material Handler

Staff Management
Memphis, TN
01.2019 - 08.2019
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Cashier

Burger King
Memphis, TN
06.2018 - 06.2019
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.

Cashier

McDonald's
Murfreesboro, TN
08.2017 - 11.2017
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Provided customers with information on specials and discount deals.
  • Greeted over 100 customers per day and communicated effectively to obtain accurate orders.

Education

High School Diploma -

Memphis Business Academy High School, Memphis, TN
08.2014 - 05.2018

Skills

    POS systems operations

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Timeline

Assistant Store Manager - Dollar General
07.2020 - Current
Material Handler - Staff Management
01.2019 - 08.2019
Cashier - Burger King
06.2018 - 06.2019
Cashier - McDonald's
08.2017 - 11.2017
Memphis Business Academy High School - High School Diploma,
08.2014 - 05.2018

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Jamaia WessonAssistant Store Manager