Jamall Steward
Hammonds Grandsons Produce Farmers Market
Fayetteville,NC
3
years of professional experience
Dedicated Cashier Team Lead with proven skills in customer service, cash handling, and team leadership. Recognized for fostering positive shopping experiences and enhancing team productivity through effective training and mentoring.
Work History
Cashier Team Lead
3 Years 3 Months- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers, enhancing team productivity and service quality.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Monitored cash handling procedures, reducing discrepancies through effective oversight.
- Collaborated with management on promotional strategies to increase sales performance.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma
Skills
Customer service
Team leadership
Problem-solving
Cash handling
Positive attitude
Punctual and reliable
Flexible schedule
Heavy lifting
Timeline
Cashier Team Lead
Hammonds Grandsons Produce Farmers Market
05.2023 - CurrentRead More
Pine Forest
High School Diploma
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