To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Phlebotomist
ADMA BioCenters
02.2023 - Current
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Customer Service Representative
Chic-Fil-A
01.2022 - 04.2023
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Streamlined the checkout process for faster service and improved customer experience.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.