Jamaya Myers
Customer Service Specialist
Port Wentworth,GA
Summary
Reliable and hard-working student working toward a B.S. in Clinical Psychology. Detail-oriented with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Trained to deliver quality service and to exceed expectations using interpersonal skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Hotel Front Desk Receptionist
Best Western Hotel
Savannah, GA
04.2022 - Current
- Answered and transferred phone calls to correct departments and personnel with quality service.
- Collected room deposits, fees, and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
Resident Advisor
Georgia Southern University
Savannah, GA
08.2020 - 05.2021
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Promoted positive relations between residents and staff.
- Strategized to improve resident care and satisfaction to better accommodate resident needs.
- Solved grievances and complaints by collaborating with residents.
Administrative Assistant
2Safe Consulting Group
Savannah, GA
12.2018 - 08.2020
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science - Clinical Psychology
Georgia Southern University
Savannah, GA 08.2019 - Current
Skills
Multi-line phone systems
undefinedCertification
Microsoft Office Certified
Timeline
Hotel Front Desk Receptionist
Best Western Hotel
04.2022 - Current
Resident Advisor
Georgia Southern University
08.2020 - 05.2021
Bachelor of Science - Clinical Psychology
Georgia Southern University
08.2019 - Current
Administrative Assistant
2Safe Consulting Group
12.2018 - 08.2020
Similar Profiles
Alexis RodriguezAlexis Rodriguez
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel
Aeryona DixonAeryona Dixon
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel
Vikas SinghVikas Singh
Front Desk Agent at Best Western HotelFront Desk Agent at Best Western Hotel
Alyssa FloresAlyssa Flores
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel
Alexis SmithAlexis Smith
Machine Operator at Hyundai MobisMachine Operator at Hyundai Mobis