Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jamaya White

Cincinnati

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart and Kroger. Proven ability to foster loyalty through exceptional communication and problem-solving skills. Adept at cash handling and maintaining accuracy, consistently meeting service expectations while promoting a positive shopping experience. Committed to enhancing client satisfaction and well-being.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
07.2023 - 05.2025
  • Processed customer transactions accurately and efficiently at point-of-sale terminals.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of checkout areas to enhance efficiency.
  • Identified and resolved customer concerns promptly, fostering loyalty and satisfaction.
  • Stocked merchandise near checkout areas to promote impulse purchases effectively.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Online Personal Shopper

Krogers Grocery Store
09.2022 - 06.2023
  • I’m Assisted customers in selecting products based on preferences and dietary restrictions.
  • Navigated online inventory systems to accurately fulfill customer orders.
  • Resolved customer inquiries and concerns regarding products and services.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Ensured compliance with safety standards while handling food items during shopping processes.

Caregiver

Tandem Care
11.2021 - 08.2022
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Provided companionship and emotional support to enhance overall well-being.
  • Collaborated with families to communicate care updates and address concerns effectively.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Administered medications according to prescribed schedules and protocols.
  • Monitored client health and reported changes to healthcare professionals.

Education

High School Diploma -

Robert A Taft High School
Cincinnati, OH
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication

Timeline

Cashier

Walmart
07.2023 - 05.2025

Online Personal Shopper

Krogers Grocery Store
09.2022 - 06.2023

Caregiver

Tandem Care
11.2021 - 08.2022

High School Diploma -

Robert A Taft High School

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Jamaya White