Jamec White
Washington,DC
Summary
Dynamic and results-oriented professional with proven customer service and team leadership skills honed at Save A Lot. Recognized for effectively training new cashiers and fostering strong customer relationships, enhancing team performance and driving repeat business. Adaptable and dependable, with a strong ability in cash handling and problem-solving.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Save A Lot
Washington, DC
01.2021 - 02.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sales Associate
Ross Dress for Less
Washington, DC
05.2019 - 03.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
McDonald's
Washington, DC
03.2016 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Department of Disability Services
Internship
Washington, DC
01.2018 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Ballou High School
Washington, DC06.2020
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Product knowledge
- Adaptability and dependability
Timeline
Cashier Team Lead
Save A Lot
01.2021 - 02.2025
Sales Associate
Ross Dress for Less
05.2019 - 03.2020
Department of Disability Services
Internship
01.2018 - 05.2019
Cashier
McDonald's
03.2016 - 03.2020
Ballou High School