Desired Job Title
Leasing ConsultantCustomer Service RepresentativeSales RepresentativeTeam MemberPrivate Swim InstructorLocation Preference
On-SiteRemoteHybridLocation: Melbourne, FL
Open to relocation: Yes
Open To Work
Jameia Whitely
Melbourne,FL
Work Preference
Summary
Forward-thinking individual with refined interpersonal and multitasking skills. Looking to join a progressive organization. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Cash Handling
- Leadership Qualities
- Decision-making capabilities
- Computer Skills
Education
Associate of Science - Chemical Technologies
Eastern Florida State College
Cocoa, FL 2025.01 - Current
Associate in Arts, College - Pre-Medicine
Eastern Florida State College
Melbourne, FL05.2022
High School - General
Heritage High School
Palm Bay, FL05.2021
Overview
5
5
years of professional experience
Work History
Leasing Manager
Kittle Property Group
2026.05 - Current
- Oversaw tenant relations, ensuring high levels of satisfaction and rapid issue resolution.
- Managed lease agreements, maintaining compliance with company policies and local regulations.
- Developed marketing strategies to attract potential tenants, enhancing occupancy rates.
- Conducted property inspections, identifying maintenance needs and coordinating timely repairs.
- Established key relationships with potential leasers and renters.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
Leasing Consultant
Kittle Property Group
2025.03 - Current
- Facilitated property tours for prospective tenants, showcasing amenities and community features.
- Managed tenant inquiries and resolved issues to enhance customer satisfaction.
- Prepared lease agreements and ensured compliance with legal regulations and company policies.
- Conducted market analyses to determine competitive pricing and optimize occupancy rates.
- Developed marketing strategies to promote available units through various channels.
- Trained new leasing staff on procedures and systems to maintain operational efficiency.
- Implemented processes that improved lead follow-up times and enhanced tenant retention rates.
- Collaborated with maintenance teams to address tenant concerns promptly and effectively.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Customer Service Representative
Dial Duron Service Company
2024.03 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Team Member
Vero Beach Sports Complex
2023.06 - 2023.08
- Supervised children in the gym daycare
Sales Representative
Cutco Cutlery
2023.07 - 2023.09
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Team Member
Five Below
2021.09 - 2023.07
- Provided customer service by assisting customers with checkouts, while also performing the daily tasks of organizing, unpacking, and labeling products.
Private Swim Instructor
Megan Swim Lessons
2022.04 - 2023.08
- Provide private swim lessons for kids and young adults.
- Ensure the safety and health of swimmers.
Concierge
Hautedry Hair Salon
2021.10 - 2022.06
- Assisted guests with scheduling appointments, and completing payment
- Created files for guests with specific needs
- Provided shampooing services, and other hair care treatments
- Trained newcomers, on the daily task that was necessary
- Completed Inventory weekly.
Accomplishments
Five Below: Employee of the month x2
Volunteer Experience
- Sports Medicine Program, 2019, 2021
- Holmes Regional Hospital, 2020, 2020, Patient Escort
Awards
- 2014 Principal Award
- 2017 Graduated with High Honors
- 2017-2018 Citizenship Award
- 2018-2019 Student of the Week
Volunteer Experience
- Sports Medicine Program, 2019, 2021
- Holmes Regional Hospital, 2020, 2020, Patient Escort