Jamel Jones
Greenville,NC
Summary
Experienced and reliable individual with a strong desire to secure a Direct Support Professional position. Combining background as a certified Home Health Aid with 3 years of expertise in customer relationship management and analytical skills, brings a unique blend of compassion and problem-solving abilities to provide exceptional support. Known for organizational skills and dependability, dedicated to making a positive impact in the lives of individuals in need.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tj Maxx Dept Store
02.2023 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Walgreens
Thomasville, NC
06.2021 - 08.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Home Health Aide
Bayada Home Health
06.2020 - 11.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
Education
Diploma -
Thomasville High School
01.2019
Bachelor of Arts in Psychology -
East Carolina University College Of Psychology
12.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Collaborative Teamwork
Volunteer Experience
- Friendship Baptist Church Choir, Thomasville, NC
- East Carolina University Gospel Choir, Historian, 08-2021 05-2023
- East Carolina University Gospel Choir, President, 08-2023, 05-2024
- Mentoring For Change
Timeline
Sales Associate
Tj Maxx Dept Store
02.2023 - 06.2023
Sales Associate
Walgreens
06.2021 - 08.2021
Home Health Aide
Bayada Home Health
06.2020 - 11.2020
Diploma -
Thomasville High School
Bachelor of Arts in Psychology -
East Carolina University College Of Psychology