Jamell Hayes
Orange
Summary
Resourceful professional with a strong background in customer service and issue resolution. Known for maintaining positive relationships with guests and co-workers, ready to leverage skills to enhance dining experiences and operational efficiency.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Summit House
Summit
11.2022 - Current
- Provided exceptional customer service to enhance dining experiences.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to ensure smooth restaurant operations.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Attended to guests' needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Server/Lead Busser
Bistro d'Azur
South Orange
04.2020 - 04.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Columbia Highschool
Maplewood, NJ06-2021
Skills
- Customer service
- Order processing
- Menu presentation
- Table management
- Payment handling
- Team collaboration
Timeline
Restaurant Server
Summit House
11.2022 - Current
Server/Lead Busser
Bistro d'Azur
04.2020 - 04.2021
High School Diploma -
Columbia Highschool