Summary
Work History
Education
Skills
Timeline
Generic

Jameon Atchison

Midland

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's, excelling in cash handling and team collaboration. Recognized for enhancing customer satisfaction through effective communication and problem resolution, consistently fostering repeat business and maintaining high standards of professionalism. Proven ability to manage time efficiently in fast-paced environments.

Work History

Cashier

McDonald's
  • Processed customer transactions accurately and efficiently.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted customers with product inquiries and provided recommendations.
  • Handled cash, credit, and electronic payments responsibly.
  • Learned company policies and procedures to ensure compliance at the register.
  • Collaborated with team members to improve service delivery during peak hours.
  • Engaged in ongoing training to develop product knowledge and skills.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer concerns promptly to maintain satisfaction levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Server

Country Club
  • Provided exceptional customer service to enhance guest satisfaction and dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness and organization of dining area for optimal guest comfort.
  • Assisted in training new servers on menu knowledge and service protocols.
  • Managed cash transactions accurately, ensuring financial accountability at end of shifts.
  • Adapted quickly to changing customer needs, enhancing overall service efficiency.
  • Communicated effectively with team members to streamline workflow during peak hours.
  • Resolved guest complaints promptly, fostering a positive atmosphere and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Streamlined order-taking process to minimize wait times for diners.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

Bulk Loader

Dollar General Distribution Center
  • Operated forklifts to load and unload pallets safely and efficiently.
  • Managed inventory levels by scanning barcodes and tracking stock movement.
  • Collaborated with team members to maintain clean and organized work areas.
  • Inspected incoming shipments for damage and ensured accuracy of deliveries.
  • Maintained clean and clear work area by disposing of materials in proper areas or receptacles.
  • Unloaded products and emptied trays from incoming transports.
  • Stacked products according to appropriate stacking procedures.
  • Monitored inventory levels and promptly reordered materials when needed, preventing stockouts that could disrupt operations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assembled pallets and crates for secure transportation of materials.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Education

High School Diploma -

Midland High School
Midland, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Professionalism and courtesy
  • Cash management

Timeline

Cashier

McDonald's

Server

Country Club

Bulk Loader

Dollar General Distribution Center

High School Diploma -

Midland High School

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