Customer Service Cashier
Marco's Pizza
- Ensured clean, organized workspace contributing to positive customer experiences.
- Managed high-pressure scenarios calmly during peak hours or complex situations.
- Addressed customer concerns promptly while escalating significant issues to supervisors.
- Executed accurate processing of orders and payment transactions across multiple methods.
- Strengthened customer loyalty through effective complaint resolution strategies.
- Met and exceeded established customer service targets consistently.
- Facilitated training for new cashiers, enhancing overall team knowledge and effectiveness.
- Collaborated with colleagues to maintain efficient workflows during busy periods.