Summary
Work History
Education
Skills
Timeline
Generic

Jameria Dixon

Ruskin

Summary

Customer service professional with expertise in service excellence and issue resolution at Marco's Pizza. Maintained composure in high-pressure situations while consistently exceeding service targets. Proficient in cash register operations and effective complaint management, fostering customer loyalty through strong team collaboration.

Work History

Customer Service Cashier

Marco's Pizza
  • Ensured clean, organized workspace contributing to positive customer experiences.
  • Managed high-pressure scenarios calmly during peak hours or complex situations.
  • Addressed customer concerns promptly while escalating significant issues to supervisors.
  • Executed accurate processing of orders and payment transactions across multiple methods.
  • Strengthened customer loyalty through effective complaint resolution strategies.
  • Met and exceeded established customer service targets consistently.
  • Facilitated training for new cashiers, enhancing overall team knowledge and effectiveness.
  • Collaborated with colleagues to maintain efficient workflows during busy periods.

Education

Lennard High School
Ruskin, FL
05.2021

Skills

  • Service excellence and satisfaction
  • Timeliness and reliability
  • Calmness in challenging situations
  • Cash register proficiency
  • Customer issue resolution
  • Hospitality services
  • Payment transactions
  • Inventory oversight

Timeline

Customer Service Cashier

Marco's Pizza

Lennard High School