Jamerichia Capers
Ridgely,TN
Summary
Dynamic Medical Assistant with a proven track record at Ultimate Medical Academy, skilled in electronic health records and patient scheduling. Recognized for exceptional attention to detail and interpersonal skills, ensuring seamless clinic operations and patient satisfaction. Committed to maintaining confidentiality and enhancing team collaboration in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Ultimate Medical Academy Online Operations
Clearwater, FL
10.2022 - Current
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Explained treatment procedures and physicians' instructions.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Handled general office duties to support administrative staff during peak hours.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Manager's Assistant
Sears Auto Center
Jackson, TN
05.2017 - 03.2019
- Maintained confidential records such as personnel files, contracts and customer accounts.
- Processed invoices, purchase orders and expense reports in accordance with company policy.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Cashier
Victoria's Secret & PINK
Houston, TX
06.2014 - 04.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Answered phone calls to assist customers with questions and orders.
- Facilitated communication between participants and service providers.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Education
Some College (No Degree) - Health Science Medical Administration
Ultimate Medical Academy
Clearwater, FLSkills
- Medical terminology and electronic health records
- Patient scheduling and data entry
- Customer service and office administration
- Time management
- Team collaboration
- Attention to detail
- Interpersonal skills
- Medical office assistant (NCMOA)
- General housekeeping
- Medical front desk management
Affiliations
- volunteering in community service since I was a teen
- cleaning the neighborhood
- organized free hairstyles for back to school kids
References
References available upon request.
Timeline
Medical Assistant
Ultimate Medical Academy Online Operations
10.2022 - Current
Manager's Assistant
Sears Auto Center
05.2017 - 03.2019
Cashier
Victoria's Secret & PINK
06.2014 - 04.2017
Some College (No Degree) - Health Science Medical Administration
Ultimate Medical Academy
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